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Status Future consideration
Created by Guest
Created on Apr 20, 2018

Ongoing - Case Member cluster closes when new TSE is created rather than directing user back to Home tab

Steps to reproduce:
1. Log in and navigate to a an ongoing case that requires a Treatment Services card
2. Expand the case member toggle and create a new Treatment Services Record (start date and services are testers choice) and Save

Expected Results: When “Save” is selected, user should be directed back to the Home tab under the Case Member cluster

Actual Results: The Case Member cluster closes and user has to expand details again to display/select any tabs under Case Member

The issue is happening in V7 OOTB. The attachment 6552 has all the screen shot which helps in reproducing the issue. The same issue is not happening in V6 OOTB.

PMR TS000158285,

Customer Name Alberta ACS - Alberta Children's Services
  • Attach files
  • Guest
    Reply
    |
    May 8, 2018

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Watson Health
    Product family - Cúram Social Program Management
    Product - Social Program Management Platform
    Component - User Interface
    Source - Other

    For recording keeping, the previous attributes were:
    Brand - Watson Health
    Product family - Cúram Social Program Management
    Product - Child Welfare
    Component - User Interface
    Source -

  • Guest
    Reply
    |
    May 8, 2018

    Hi Michael,

    We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development however the theme is aligned with our current multi-year strategy and will be considered for a future release.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |
    Apr 23, 2018

    Hi Michael,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |
    Apr 20, 2018

    Attachment (Description)

  • Guest
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    Apr 20, 2018

    Attachment (Description)

  • Guest
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    Apr 20, 2018

    Attachment (Description)