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Status Not under consideration
Categories Social Program Management Platform
Created by Gary Parker
Created on Feb 15, 2021

RELATED IDEAS

Show Member Type on App Case

The Clients tab on Application case details the members of the case BUT it does state their type (e.g. primary).

This RFE is to include type on the client screen of application case.

For information, integrated case members screen does include type so this would be consistent with that.

Customer Name Scottish Government
  • Attach files
  • Guest
    Reply
    |     Mar 18, 2021

    Hi Gary,

    We have reviewed your enhancement suggestion. Based on the information provided, our understanding of your request is as follows:
    * The Clients tab within an Application case does not display the type of each case member and therefore it is not possible to determine the role each member plays, such as primary client.

    We do not intend to incorporate this capability into our product as it does not align with our product strategy. We are therefore closing this request and do not plan to take any further action.

    If you believe we have misunderstood your request please respond within 7 days with clarifications. Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    Thank you,
    Shane McFadden, SPM Offering Management team
    You can find more information on the request process here.

  • Guest
    Reply
    |     Feb 15, 2021

    Hi Gary,

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    We will review the information you have provided and get back to you within 30 days. If additional details are required in order to complete our evaluation, we will send you a request for more information.

    Thank you,
    Shane McFadden, SPM Offering Management team
    You can find more information on the request process here.