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We invite you to shape the future of Curam, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

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The Curam team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at Merative works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

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Status Future consideration
Categories Social Program Management Platform
Created by Guest
Created on Jul 21, 2016

RELATED IDEAS

When creating Ongoing Case from Investigation/Task, cannot add Closed Ongoing Cases in the Potentially Related Ongoing Cases

When creating an ongoing case (initiate ongoing case) from investigation, or a task, the search results do not show closed ongoing cases. This results in duplicate ongoing cases being created or investigations that are not associated with the ongoing case.

This will cause an impact with regards to data integrity within the system. Case workers risk creating multiple ongoing cases for the family and the concept of the Integrated Case Construct for the family is lost.

Steps to reproduce:
1. close an ongoing case for susan smith
2. create an intake for susan smith, add allegation, recommend as screened in, submit and approve
3. create an investigation for the recent intake
4. when you try to create an ongoing case from the investigation, the previously closed ongoing case is not listed
5. dispose allegation as unsubstantiated, add contact log, submit and make the recommendation to �transfer to ongoing� and then approve
6. task is sent to ccscaseworker
7. creating ongoing case from task, the previously closed ongoing case is not listed

Customer Name Saskatchewan - Ministry of Social Services
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    • Guest
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      |       Aug 6, 2016

      Hi,

      We acknowledge that this is a valid enhancement request. It will be considered for inclusion in a future release of the product. Thank you for your interest in the Cúram product.

      Thanks,
      Eloise O'Riordan, Cúram SPM Offering Management team