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Status Not under consideration
Categories Child Welfare
Created by Amber Ortman
Created on Aug 15, 2018

RELATED IDEAS

Contact Log attendees should not be added as Case Participants in an Ongoing Case

Currently, when you enter a contact log and add a Registered Person they automatically become a case participant in the case. The Ongoing case that the person was added to as contact log attendee now displays in search results and in the upper right hand corner in the list of Ongoing cases on their Person Page.
If the person is added to the contact log as an Attendee, they become a participant in the case. As a result, contact log attendees that may not be relevant to the case but are listed as being present at a contact, will display as a case participant and therefore connected to the ongoing case through the search functionality and the ongoing case link in the context panel.

We are requesting an enhancement where the Ongoing case would not display on the Person Page, Cases Tab or Child Welfare Search if they were only added as a Contact Log Attendee. Our business requirement is that the Ongoing Case should only display on the Person Page, Cases Tab or Searches for Participants that are Case Members in the Ongoing case.

Refer to Closed PMR 70931999649

Customer Name Saskatchewan - Ministry of Social Services
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    • Admin
      ANGELA BRADY
      Reply
      |       Apr 4, 2025

      Good afternoon,

       

      Agreement reached in a meeting between Cúram and Linkin team on March 28th 2025, was to close out these lower priority ideas and instead the high priority ideas (top 1-6 ideas discussed) have been identified for consideration in future roadmap.


      Although we will not be addressing this item in the near term, your suggestion will be available for future consideration. This request will be closed, and we will not be taking any further action. 

       

      Thank you for taking the time to share your ideas with us. Although we cannot pursue all the submitted suggestions, we are committed to involving our users in building our product roadmap and appreciate your ideas.

       

      Regards,

      Angela Brady, Cúram Product Management Team

    • Guest
      Reply
      |       Dec 6, 2018

      Hi Amber,

      We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development however the theme is aligned with our current multi-year strategy and will be considered for a future release.

      IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

      IBM will update this request in the future.

      Thank you for your interest in the Cúram product.
      Shane McFadden, Cúram SPM Product Management team

    • Guest
      Reply
      |       Aug 21, 2018

      Hi Amber,

      Thank you for your enhancement request.
      We require some further analysis to determine whether or not this enhancement can be considered in a future release.
      I will provide another response when our investigation is complete.

      Thank you,
      Shane McFadden, Cúram SPM Product Management team