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Status Delivered
Created by Guest
Created on Jul 21, 2016

Require display warning messages in IEG when client navigation will lead to lost data

Problem:
In IEG, if a user enters data into the form fields and clicks either back or on a previous section, they lose their data without warning.
Can an enhancement please be provided such that if a client enters data,and then clicks a navigation element that will lead to them losing their data, that a warning message is displayed.
The warning message should alert the user to the fact that they are about to lose the information they have entered, and have the following buttons:

OK direct the user to the page they had originally requested, the data will be discarded
Cancel cancels the clients request, the message disappears and no navigation occurs

Customer Name New York - Department of Information Technology & Telecommunications (DoITT)
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  • Guest
    Reply
    |
    Mar 27, 2020

    Hi Richard,

    We would like to inform you that your enhancement request has been addressed in the recent releases of IBM Cúram Social Program Management.

    The application now displays a confirmation pop-up dialog when a user accidentally or intentionally presses the browser back/refresh/close buttons.

    This pop-up dialog informs the user that clicking these browser buttons will navigate a user away from the currently active page, and in doing so, there may be a loss of previously entered data.

    Once the pop-up dialog is displayed, a user will be presented with two options:
    Stay: Ignores the browser button action and preserves any entered data on page.
    Leave: Executes the browser button action.

    For more information about how to implement and customize this feature, see the Knowledge Center at: https://www.ibm.com/support/knowledgecenter/SS8S5A_7.0.1/com.ibm.curam.content.doc/WebClientReference/t_WEBCREF_sessionmgt_exitbrowser.html

    We hope that this addition to the product will meet your requirements sufficiently.

    Thank you for your interest in the Cúram product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |
    Aug 6, 2016

    Hi,

    We acknowledge that this is a valid enhancement request. It will be considered for inclusion in a future release of the product. Thank you for your interest in the Cúram product.

    Thanks,
    Eloise O'Riordan, Cúram SPM Offering Management team