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Status Delivered
Categories Social Program Management Platform
Created by Guest
Created on Jul 21, 2016

RELATED IDEAS

Require a more descriptive and informative Spinner to indicate when the application is busy

Problem:
The current spinner used in IEG is of an hourglass. The spinner is pale in colour and can be hard to see, if the application is busy.

Solution:
Provide a more distinct and informative spinner, which will be more visible to users of the application when the application is busy.

Background:
When the spinner is invoked, the application page becomes disabled, and the mouse is converted to an hourglass that spins.

'The current circle that spins is non-descriptive (it blends too much with the back ground) and it is easy to miss since there is a lot going on with the screen.'

The reason the customer is interested in the spinner, is they are working on an Integration Exercise between HCR and CGISS, and the data being loaded by a custom function may cause latency, and hence become un-usable.

The customer has suggested that rather than a spinner, we should do the following:
Since concern was raised that it may take time to load the data, a more pronounced pop up was recommended that allows a custom message to be displayed perhaps.

Customer Name Arkansas Department of Human Services
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  • Guest
    Reply
    |     Jan 10, 2020

    Hi Dick,

    We are happy to inform you that your enhancement has already been delivered in version 7.0.0.0 release of IBM Cúram Social Program Management released some time ago.

    The new version of the product will provide visual feedback during application processing.

    A progress indicator has been added to the application to signal to a user that the system has acknowledged an action and is currently busy. If the loading of content in any panel or modal dialog in the application takes longer than 2 seconds, a progress spinner will now appear.

    The indicator is configurable using two properties in the ApplicationConfiguration.properties file:
    curam.progress.widget.enabled: This property toggles the feature on/off. Default: true.
    curam.progress.widget.threshold: This property specifies in milliseconds, the time offset before an indicator is displayed on the screen. Default: 2000 (2 seconds).

    We hope that this addition to the product will meet your requirements sufficiently.

    I will now close this ticket as delivered.

    Thank you for your interest in the Cúram product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     Aug 6, 2016

    Hi,

    We acknowledge that this is a valid enhancement request. It will be considered for inclusion in a future release of the product. Thank you for your interest in the Cúram product.

    Thanks,
    Eloise O'Riordan, Cúram SPM Offering Management team