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Status Not under consideration
Categories Social Program Management Platform
Created by Guest
Created on Nov 13, 2017

RELATED IDEAS

OOTB Income and Expense Evidence Screens do not capture multiple income/expenses on 1 screen

Hello,

Here in NE, the client isnt happy with the OOTB Income and Expense evidence screens. They want the system to capture the detailed Income/expense evidences for both MAGI/Non-MAGI functionality in 1 or a set of few similar screens (e.g. a widget).

E.g.: A person working 3 jobs and is getting paid weekly). In the OOTB screens, each of the evidence is captured separately so the caseworker has to go and enter this data 12 times (once for each paycheck) whereas it will increase if there are > 1 HH member with similar jobs. The same goes for expenses.

I am attaching a small doc that I created with the suggested screens that our BA has created to captured the details. NE wants similar screens to be in OOTB system since this is not just their issue but it will be used/useful for other states too.

I hope I am clear with my request but please let me know if I am not and I will provide more information.

Thanks,
-Vikas

Customer Name Nebraska Health and Human Service System
  • Attach files
  • Guest
    Reply
    |     Jul 15, 2020

    Hi Vikas,

    We have previously requested more clarifying information. Because the additional information was not provided , this request has been closed.

    Thank you for your interest in the Cúram SPM product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     Mar 26, 2020

    Hi Vikas,

    We would like to get some further information from you regarding the process you use today to capture Income evidence. As you illustrated with the attached screenshot, you enter evidence one by one but we would like to understand more about how you are using the Evidence Workspace in order to do that.

    If we take the following scenario: A client that is paid weekly contacts his caseworker and provides four pay stubs of weekly payments for the same employer, the first two for the same amount and the second two for different amounts. The caseworker then enters the Income evidence for the four paystubs.
    Paystub 1: Weekly payment for the period June 4 - June 10, Amount $100
    Paystub 2: Weekly payment for the period June 11 - June 17, Amount $100
    Paystub 3: Weekly payment for the period June 18 - June 24, Amount $100
    Paystub 3: Weekly payment for the period June 25 - July 1, Amount $100

    How are your caseworkers capturing this evidence today?

    For example, are they creating four separate Income evidence records, e.g. for the first record Frequency = Weekly, Amount = 100, Start Date = June 4, End Date = June 10.
    Or are they creating one Evidence record without an End Date and then creating evidence successions on the one record to record changes in amount?

    Any information about how you currently apply verifications would also be useful.

    Any screenshots that you might be able to provide that illustrate the process that you follow today would also be helpful.

    Any further information you can provide about what stages of your current process are most cumbersome would also be helpful.

    Thanks for your time and interest in the product,
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     Aug 27, 2018

    Hi Vikas,

    It would be greatly appreciated and help us to understand the exact details regarding your enhancement request if I could draw your attention to the questions asked at the end of June.

    Thanks for your time and interest in the product,
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     Jun 29, 2018

    "We would like to get some further information from you regarding the process you use today to capture Income evidence. As you illustrated with the attached screenshot, you enter evidence one by one but we would like to understand more about how you are using the Evidence Workspace in order to do that.

    If we take the following scenario: A client that is paid weekly contacts his caseworker and provides four pay stubs of weekly payments for the same employer, the first two for the same amount and the second two for different amounts. The caseworker then enters the Income evidence for the four paystubs.
    Paystub 1: Weekly payment for the period June 4 - June 10, Amount $100
    Paystub 2: Weekly payment for the period June 11 - June 17, Amount $100
    Paystub 3: Weekly payment for the period June 18 - June 24, Amount $100
    Paystub 3: Weekly payment for the period June 25 - July 1, Amount $100

    How are your caseworkers capturing this evidence today?

    For example, are they creating four separate Income evidence records, e.g. for the first record Frequency = Weekly, Amount = 100, Start Date = June 4, End Date = June 10.
    Or are they creating one Evidence record without an End Date and then creating evidence successions on the one record to record changes in amount?

    Any information about how you currently apply verifications would also be useful.

    Any screenshots that you might be able to provide that illustrate the process that you follow today would also be helpful.

    Any further information you can provide about what stages of your current process are most cumbersome would also be helpful.

  • Guest
    Reply
    |     Mar 2, 2018

    We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development and we have no short term plans to provide this enhancement. However, the theme is aligned with our current multi-year strategy and will be considered for a future release.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Sherry Byerly - Offering Manager
    You can find more information on the RFE process here.

  • Guest
    Reply
    |     Nov 28, 2017

    Hi Vikas,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |     Nov 13, 2017

    Attachment (Description): The example

    Income Screens....
    Income Screens.docx
    Open full size
    Income Screens.docx