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Status Not under consideration
Categories Social Program Management Platform
Created by Guest
Created on May 14, 2018

RELATED IDEAS

Participant Data Case creation to be supported for Custom Concern Role Types

OOTB functionalities such as PDC creation and Population of evidence
details should be supported for custom Concern Role Types, or a
provision should be made to select the concern role types for which
these functionalities can be applied to.

1. Participant Data Case creation:
Curam OOTB creates Participant Data Cases for two OOTB Concern Roles: Person and Prospect Person. The Employment Management Solution on the AMS project in Vienna requires a new custom Concern Role - Enterprise and the dynamic evidences functionality should be reused for this new Concern Role type.

However, adding this new Concern Role alone in the code table ConcernRoleType does not suffice as OOTB does not let create Participant Data Case for newly added Concern Role because of validations checking for only Person and Prospect Person Concern Role types.

2. Populating Evidence Details:
OOTB Curam supports display of Dynamic Evidence data only for the Person and Prospect Person Concern Roles. The Employment Management Solution requires an additional Concern Role - Enterprise. Hence the OOTB Codetable ConcernRoleType has been extended by the inclusion of a new Concern Role Type.

While trying to display the Dynamic Evidences stored against the Participant of this new custom Concern Role type on a Custom page (under a custom navigation) via the OOTB API, the OOTB API does not return Evidence information including the Evidence Corrections for this new Concern Role Type.
The API returns data only for OOTB Person and Prospect Person Concern Role types. The Core OOTB API needs to be made extensible to allow the API to fetch Evidence data even for newly added Concern Roles.

Customer Name Austria - Arbeitsmarktservice Osterreich (AMS)
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  • Guest
    Reply
    |     Sep 13, 2018

    Hi Slobodanka,

    We have evaluated your request and have determined that it cannot be implemented at this time as it does not align with our current roadmap strategy and it is therefore not something that we plan to address in-product.

    PDC solution was architected and implemented strictly to the Person and Prospect Person, it is not a generic implementation that can be extended to other concern role types.
    It would require redesign-rearchitecture to support the requested enhancement and at this time, we do not see the value in this enhancement request for the product. Support for Person and PropsectPerson concern role types satisfies the majority of customer usage at present in terms of capturing and maintaining evidence at participant level so there isn't a pervasive need to justify the cost of implementing a generic approach.

    Thank you for your interest in the Cúram product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     May 16, 2018

    Hi Slobodanka,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team