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Status Future consideration
Categories Universal Access
Created by Manuraj Kannanth
Created on Jun 9, 2019

RELATED IDEAS

Missing application progress bar in Responsive App (Citizen Engagement Module)

MSD have fairly long online forms that the clients need to fill in to apply for financial assistance. This is primarily because MSD's online forms asks the clients to fill in the details according to their circumstances and then determine the type of benefit/financial assistance that the client may be eligible for. Hence, MSD's financial assistance online form has approximately 400 questions; divided into 13 sections. The ‘Personal and Relationship Details' section is the 1st section in the online form and contains approximately 120 questions. Depending upon how the client answers the questions in the ‘Personal and Relationship Details' section, they are navigated through the rest of the 12 sections in the financial assistance online form.

Customer Name New Zealand MSD
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  • Guest
    Reply
    |     Feb 27, 2020

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Watson Health
    Product family - Cúram Social Program Management
    Product - Universal Access
    Component - User Interface
    Source - IBM User Group

    For recording keeping, the previous attributes were:
    Brand - Watson Health
    Product family - Cúram Social Program Management
    Product - Social Program Management Platform
    Component - User Interface
    Source - IBM User Group

  • Guest
    Reply
    |     Jan 24, 2020

    Hi Manuraj,

    We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development however the theme is aligned with our current multi-year strategy and will be considered for a future release.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     Oct 21, 2019

    Hi Manuraj,

    Before a decision is made on this enhancement request we are waiting for feedback on the task list pattern which is aimed for a December release.
    We will then look at the evidence to see if a progress bar would help users to successfully complete applications or whether the new delivered task list pattern is sufficient.

    I will provide another response when our investigation is complete.

    Thank you,
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     Jun 10, 2019

    Hi Manuraj,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Shane McFadden, Cúram SPM Product Management team