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Hi Meagan,
We are happy to inform you that your enhancement request has been delivered in the new release of IBM Cúram Social Program Management, version 7.0.3.0.
Your requirement to have the look and feel of UA pages more aligned and to enable more customization of pages has been delivered in the new release of Universal Access.
The Universal Access user experience has been transformed to address this issue and more.
Universal Access delivers two new features in Version 7.0.3.0:
• IBM Universal Access Responsive Web Application
• IBM Social Program Management Design System
For more information on this, see the Knowledge Center at: https://www.ibm.com/support/knowledgecenter/SS8S5A_7.0.3/com.ibm.curam.universalaccess.doc/CitizenEngagement/ctr_CitizenEngagementApplication.html
We hope that this addition to the product will meet your requirements sufficiently.
I will now close this ticket as delivered.
Thank you for your interest in the Cúram product.
Eloise O'Riordan, Cúram SPM Offering Management team
Hi Meagan,
We would like to notify you that this enhancement will be delivered in the next generally available (GA) release.
Your requirement to have the look and feel of UA pages more aligned and to enable more customization of pages will be delivered in the Citizen Engagement release of UA.
The user experience has been transformed to address all of these issues and more. See the prototype for an example: https://ibm.invisionapp.com/m/share/5KG3DLTYUPT#/282061072
IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion.
IBM will update this request to reflect any changes.
Thank you for your interest in the Cúram product.
Eloise O'Riordan, Cúram SPM Offering Management team
Hi Meagan,
We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development, however the theme is aligned with our current multi-year strategy and will be considered for a future release.
IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.
IBM will update this request in the future.
Thank you for your interest in the Cúram product.
Eloise O'Riordan, Cúram SPM Offering Management team
Ian and I have both provided background context on this issue and clarification. Please let us know if further information required.
My opinion is to move from XML to UIM for the screens around applications, withdrawal etc as it is near impossible to customise the XML files to achieve the level of customisation a client wants or to make them consistent with the UIM version.
Attachment (Description): Screen shots for application lists
Hi Meagan, so that we fully understand your request, can you please clarify what exactly the requirement here is? Is it to allow customisation - I ask this because you mentioned that there is an expectation that static pages can be updated in one go rather than having to touch each page. Or is this simply a broad issue with the UI? Thanks.
Thanks for the further information Meagan. We'll look into this and get back to you.
As the customer has control over the IEG questionnaire look and feel - they expect tha they can update these static pages in one go rather than go and touch each page. They believe some of the pages are laid out in a less desirable fashion and they all do not have the same look and feel.
Attachment (Description)
Hi Meagan, to understand you request we need more detailed information on the business problem, with screenshots and the business impact and use case. Thanks.
There is not a user problem - the pages work functionality fine. It is about user experience. It is about consistency in theme so that there is a consistent experience theme for users.
Hi Meagan,
In order to evaluate your request, we require that you provide more detail on the user problem - why is this a problem and what is the business impact?
The more detail you provide, the better we can understand your requirement.
Thank you,
Eloise O'Riordan, Cúram SPM Offering Management team