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Status Delivered
Categories Universal Access
Created by Guest
Created on Oct 16, 2016

A footer needs to be introduced to UA so it can house relevant information

A citizen needs to be able to access relevant information from the website. The ability to insert links into footer to external websites is standard behaviour expected on any website where T&Cs, last updated, feedback etc.are located in the footer with links to external websites.

Customer Name City of New York - Department of Information Technology (DoITT), Singapore, MSF - Singapore
  • Attach files
  • Guest
    Reply
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    Jul 3, 2018

    Hi Meagan,

    We are happy to inform you that your enhancement request has been delivered in the new release of IBM Cúram Social Program Management, version 7.0.3.0.

    Your requirement to provide the ability to insert links to external websites in the footer has been delivered in the new release of Universal Access.

    The Universal Access user experience has been transformed to address this issue and more.

    Universal Access delivers two new features in Version 7.0.3.0:
    • IBM Universal Access Responsive Web Application
    • IBM Social Program Management Design System

    For more information on this, see the Knowledge Center at: https://www.ibm.com/support/knowledgecenter/SS8S5A_7.0.3/com.ibm.curam.universalaccess.doc/CitizenEngagement/ctr_CitizenEngagementApplication.html

    We hope that this addition to the product will meet your requirements sufficiently.

    I will now close this ticket as delivered.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |
    Apr 27, 2018

    Hi Meagan,

    We would like to notify you that this enhancement will be delivered in the next generally available (GA) release.

    Your requirement to provide the ability to insert links to external websites in the footer will be delivered in the Citizen Engagement release of UA.

    The unique government design system being delivered, which consists of a set of components, guidelines, templates and examples, will allow our customers to build responsive web experiences better and faster, with full customisation.

    The UA user experience has been transformed to address this issue and more. See the prototype for an example: https://ibm.invisionapp.com/m/share/5KG3DLTYUPT#/282061072

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |
    Nov 21, 2016

    Hi Meagan,

    We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development, however the theme is aligned with our current multi-year strategy and will be considered for a future release.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
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    Oct 27, 2016

    Hi Meagan, in response to your comment on Oct 26 at 1.10am - it is not our policy to recommend non-compliant implementations - could you please point me to where we did this?

    Thanks,
    Claire

  • Guest
    Reply
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    Oct 26, 2016

    Thanks Meagan, we'll look into this and get back to you.

  • Guest
    Reply
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    Oct 26, 2016

    Attachment (Use case): Added two examples of custom implementations of Footer functionality..

  • Guest
    Reply
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    Oct 26, 2016

    While MSF have created a footer, it is costly to maintain as it is non-compliant customisation. and every time an upgrade occurs - it will need to be reapplied.

  • Guest
    Reply
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    Oct 26, 2016

    Many of our customers have had to build (hack it) a footer in a non compliant way on advice form PD. The user problem is that they cannot get information about the website. It is not held anywhere. Without a footer - they cannot know such things as last updated date and time, terms and conditions and other elements. These are standard features of websites.

  • Guest
    Reply
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    Oct 20, 2016

    This is also a requirement for ACCESS NYC. We have a custom footer which is expensive to maintain because we need to re-apply customizations to a compressed javascript when we take on further IBM releases.

    This was also a requirement for the Ministry of Social Development (NZ) EOS UA client facing portal.

  • Guest
    Reply
    |
    Oct 17, 2016

    Hi Meagan,

    In order to evaluate your request, we require that you provide more detail on the user problem - why is this a problem and what is the business impact?
    The more detail you provide, the better we can understand your requirement.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team