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Status Delivered
Categories Income Support for Medical Assistance
Created by Timothy Cozine
Created on Apr 18, 2016

RELATED IDEAS

The ADD and CHANGE links on the COC script must be configurable.

The South Carolina Department of Health and Human Services (SCDHHS) is requesting that the “Add” and “Change” links on the Change of Circumstance (COC) script be made more configurable so that they can meet the needs of SCDHHS. Below is a screen shot of OOTB COC script that shows the link a member would click on to add a member. SCDHHS must have the ability to alter both the size of the link and the exact text of the link. We feel that this link is too small and that users unfamiliar with the system may not see it so they will not use the COC script to add a member to the case. This is why we will need the ability to alter the size of the text that displays in the link. We also want the ability to adjust the text used in the link to display the exact text that SCDHHS want to display to the user. For example, in the “Your household” section we may want the link to read “Add a member to your case”. While in the income section we may want the link to read “Report an additional income” as opposed to just displaying “Add” to the user.

Second, we want to have the ability to alter the text for the link that currently displays as Change in the action section of the COC Script. This request is also made so that SCDHHS can adjust the text of the link to clearly communicate with our end users. For example, for change in the income section we may want to display text that reads “Update your income for this employer” while in the Authorized Representative section we may want the link to read “Remove your Authorized Representative”.

Customer Name South Carolina
  • Attach files
  • Guest
    Reply
    |     Feb 11, 2021

    Hi Timothy,

    We have re-reviewed your enhancement suggestion.

    The script design for Life Events has improved significantly in the new Universal Access Responsive Web application. The screen shot attached shows how the design has been improved and should meet your business requirements. You can also change the text using the configuration options described in these articles:

    Configuring the Add link
    https://www.ibm.com/support/knowledgecenter/SS8S5A_7.0.4/com.ibm.curam.content.doc/AuthoringScriptsUsingIEG/r_AUTHIEG_Elements1Addlink1.html

    Delete and Edit , can be changed via properties file
    https://www.ibm.com/support/knowledgecenter/SS8S5A_7.0.4/com.ibm.curam.content.doc[…]tsUsingIEG/c_AUTHIEG_Configuration9ConfiguringActionLinks1.html

    This request will be closed and we will not be taking any further action.
    Thank you for taking the time to share your ideas with us. Although we cannot pursue all of the submitted suggestions, we are committed to involving our users in building our product roadmap and appreciate your ideas.

    Regards,
    Shane McFadden, SPM Offering Management team
    You can find more information on the request process here.

  • Guest
    Reply
    |     Feb 11, 2021

    Attachment (Description)

    Screenshot 2021...
    Screenshot 2021-02-11 at 09.15.38.png
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    Screenshot 2021-02-11 at 09.15.38.png
  • Guest
    Reply
    |     Aug 2, 2016

    Usability features of UI along with additional Configurability tools currently targeted for 2H 2016 release should address the specific requirements being requested within this RFE. Additional detail will be available as official roadmap and deep dive sessions begin towards the end of August.

    John J Sweeney
    Offering Manager - Curam Social Programs

  • Guest
    Reply
    |     Jun 13, 2016

    Update: For Add and Edit links, you can change the text on a per script basis (all the links in the script) through configuration properties. For the Add link, you can specify an Add title so that the text can be modified for each link (introduced in 6.2, RTC 107748).

    There is currently no option to do this on Edit links, and cannot be done for the size of links.

    John Sweeney

  • Guest
    Reply
    |     May 25, 2016

    May 20, 2016 1:48 PM
    Thank you for your enhancement request.

    We are needing additional time to analyze the requirement.

    We hope to provide additional information in the next 2 weeks. If information is available sooner, we will provide another update.

    John Sweeney
    Offering Manager - Cúram Social Programs

  • Timothy Cozine
    Reply
    |     Apr 18, 2016

    Attachment (Description)

    RFE for COC.docx
    RFE for COC.docx
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    RFE for COC.docx