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Status Not under consideration
Created by Jasper Vijayakumar
Created on Oct 7, 2020

Configuring Assessments on Application Cases in SPM

Configuring Assessments on Application Cases in SPM

Customer Name Scottish Government
  • Attach files
  • Guest
    Reply
    |
    Feb 1, 2021

    Hi Jasper,

    We have reviewed your enhancement suggestion. Based on the information provided, our understanding of your request is as follows:

    Add the ability to support assessments at the application case level.

    We acknowledge the benefit of your suggested enhancement however other features are taking a priority in our planning at this time. Although we will not be addressing this item in the near term, your suggestion will be available for future consideration.

    This request will be closed and we will not be taking any further action.

    Thank you for taking the time to share your ideas with us. Although we cannot pursue all of the submitted suggestions, we are committed to involving our users in building our product roadmap and appreciate your ideas.

    Regards,
    Shane McFadden, SPM Offering Management team
    You can find more information on the request process here.

  • Guest
    Reply
    |
    Jan 26, 2021

    Hi Jasper, Garry,

    Thank you for providing the additional information requested. Within the next 30 days, we will review the details you have provided and inform you of our analysis and decision.

    Regards,
    Shane McFadden, SPM Offering Management team
    You can find more information on the request process here.

  • Garry Heap
    Reply
    |
    Jan 26, 2021

    Hi, I'll answer on Jasper's behalf as we are working on this code now.
    In a nutshell the assessment part is filled in by the case worker in conjunction with gathering information from other sources, eg medical reports, independent medical assessors etc.
    The assessment will cover things like ability of the applicant to handle daily activities, washing, cleaning, shopping etc.
    Whereas the application itself is only for the questions that the applicant has answered.
    If easier can arrange a screen share and show you a demo video?
    Thanks

  • Guest
    Reply
    |
    Oct 16, 2020

    Hi Jasper,

    We have reviewed your enhancement suggestion and require more information to properly understand the issue and the business scenario you are trying to support.

    We would like to better understand what type of assessment you have a requirement to create in an application case, given the typically short duration of the application, and why you could not potentially capture the necessary information in the application?

    Please provide the requested information within 30 days so we may proceed with our evaluation. If we do not hear from you within that timeframe we will have to close the request due to insufficient information.

    Thank you,
    Shane McFadden, SPM Offering Management team
    You can find more information on the request process here.

  • Guest
    Reply
    |
    Oct 8, 2020

    Hi Jasper,

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    We will review the information you have provided and get back to you within 30 days. If additional details are required in order to complete our evaluation, we will send you a request for more information.

    Thank you,
    Shane McFadden, SPM Offering Management team
    You can find more information on the request process here.