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Status Delivered
Categories Social Program Management Platform
Created by Guest
Created on Jun 18, 2019

RELATED IDEAS

SPM To Allow Multiple Authorised Application Cases to Single PDC

As SPM is supposed to be a one stop for multiple benefits then any new application could affect one or more of any on-going PDC's. Therefore, there is a requirement to allow the primary participant to have one Integrated Case, and one Product Delivery Case (PDC) which will be re-used by many applications. This is similar to how, when we are authorising an Application Case, SPM can be configured to either create a new Integrated Case, or re-use an existing one.

As well as some configuration and SPM changes that may be required, we believe there would need to be a hook point, during the Application Case authorising process, to allow customisation, by the project team, that would allow the selection of an existing PDC to be re-used or to create a new PDC.

Customer Name Scottish Government
  • Attach files
  • Guest
    Reply
    |     May 21, 2022

    Hi Stuart,

    We are pleased to inform you that your enhancement request has been delivered in the new release of IBM Social Program Management, version 8.0.2.0 on 19th May 2022.

    A new customization point for application case authorization processing has been provided.

    This customization point supports the ability to reuse an existing product delivery case in a compliant manner.

    For more detailed information on this new capability, please visit the Knowledge Center at: https://www.ibm.com/docs/en/spm/8.0.2?topic=wn-whats-new-in-cram-social-program-management-802

    Thank you for taking the time to share your ideas with us. We are now closing this request as delivered.

    Regards,

    Sheryl Brenton, SPM Product Management Team

  • Guest
    Reply
    |     May 5, 2022

    Hi Stuart,

    We are pleased to inform you that your enhancement request is included in our upcoming release of IBM Social Program Management, V8.0.2 on 19th May 2022.

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    Regards,
    Sheryl Brenton, SPM Product Management team

  • Guest
    Reply
    |     Oct 13, 2021

    Hi Stuart,

    We have reviewed your enhancement suggestion and require more information to properly understand the issue and the business scenario you are trying to support.

    We would like to request additional information to further understand the issue and the business scenario you are trying to support.

    Can you provide some insights into what business problems having two PDCs on a single IC are causing you, given for example that payments can be rolled up across multiple PDCs for a client?

    Thank you,
    Shane McFadden, SPM Offering Management team
    Note: We have improved your RFE experience and transitioned to an Ideas Portal provided by our trusted business partner Aha!
    Additional details can be found here.

  • Guest
    Reply
    |     Jan 31, 2020

    Hi Stuart,

    We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development however the theme is aligned with our current multi-year strategy and will be considered for a future release.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     Jun 18, 2019

    Hi Stuart,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Shane McFadden, Cúram SPM Product Management team