Merative Ideas Portal

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We invite you to shape the future of Merative, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

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The Merative team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at Merative works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

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Status Not under consideration
Categories Income Support for Medical Assistance
Created by Wil Clough
Created on Oct 8, 2021

RELATED IDEAS

Enhancement to Include Phone Numbers and Email Addresses in State-to-Hub Account Transfers

CMS has advised that they are not receiving client email addresses and phone numbers in the outbound State to Hub account transfer file. There appears to be no logic to map phone/email over to values in the AT payload. We are requesting that this mapping logic be introduced so that CMS/the FFM will have additional avenues by which to attempt to contact potential applicants.

Customer Name South Carolina
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  • Guest
    Reply
    |     Oct 20, 2021

    Hi Wil,

    We have reviewed your enhancement suggestion. Based on the information provided, our understanding of your request is as follows:
    You are requesting that client email address and phone number information be added to the outbound State to Hub Account Transfer file.

    We acknowledge the benefit of the proposed enhancement. However, the source code is now shipped inside the Account Transfer component that is delivered in the OOTB product, with the expectation that customers make further changes locally as the AT service changes over time.

    We are closing this request and do not plan to take any further action. If you believe we have misunderstood your request please respond within 7 days with clarifications.
    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    Regards,
    Shane McFadden, SPM Offering Management team
    Note: We have improved your RFE experience and transitioned to an Ideas Portal provided by our trusted business partner Aha!
    Additional details can be found here.

  • Guest
    Reply
    |     Oct 11, 2021

    Hi Wil,

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    We will review the information you have provided and get back to you within 30 days. If additional details are required in order to complete our evaluation, we will send you a request for more information.

    Thank you,
    Shane McFadden, SPM Offering Management team
    Note: We have improved your RFE experience and transitioned to an Ideas Portal provided by our trusted business partner Aha!
    Additional details can be found here.