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Status Future consideration
Categories Social Program Management Platform
Created by RUSSELL ZHANG
Created on Nov 10, 2021

RELATED IDEAS

Authenticated SMTP Support

This is related to WH00012075 - Authenticated SMTP Support.


PD Core team has reviewed the case inquiry and confirmed that SPM currently do not support authentication -- it would be an enhancement to add such functionality. However, if an RFE were submitted (please see below) it is an enhancement request that we would seriously consider. The RFE would involve changes to the SMTPConnection class and further research would be required. Presently, there are no hook points to extend the SMTPConnection.

It was recommended to submit an RFE.



Customer Name Minnesota
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  • Guest
    Reply
    |     Nov 24, 2021

    Hi Russell,

    We have reviewed your enhancement suggestion. Based on the information provided, our understanding of your request is as follows:
    Add support in SPM for authenticated SMTP.

    The theme is aligned with our current multi-year strategy for our product and we have accepted your suggestion as a consideration for a future release. Not all items under consideration will make it into a release. As plans are confirmed, you will be notified when a specific release includes this enhancement.

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    Regards,
    Shane McFadden, SPM Product Management team

  • Guest
    Reply
    |     Nov 10, 2021

    Hi Russell,

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    We will review the information you have provided and get back to you within 30 days. If additional details are required in order to complete our evaluation, we will send you a request for more information.

    Thank you,
    Shane McFadden, SPM Offering Management team