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Status Future consideration
Created by Guest
Created on Jul 22, 2019

Capture date and time for Program Authorization, Denial and Withdrawal

Currently, database tables only capture the date for when an application is Authorized, Withdrawn or Denied. We are requesting the full date and time is captured for these events. Only the CURAM_DATE is captured for these events.

Customer Name South Carolina
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  • Guest
    Reply
    |
    Dec 12, 2019

    Hi Kyle,

    We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development however the theme is aligned with our current multi-year strategy and will be considered for a future release.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |
    Oct 7, 2019

    Good afternoon, Shane--apologies for the delayed response here.

    Our understanding with the disposedDateTime field is that it is overwritten when the case is re-opened then disposed in a different way (application case initially withdrawn, reopened by user then Authorized).

    1. Idenfitfy existing pending Application
    2. Withdraw the Application
    3. Reopen the Application
    4. Authorize the Application

    If the field is overwritten, the disposedDateTime would only show us the date/time of the most recent disposition (the Authorization in the scenario described above). The concern is that we would not be able to easily determine the time for the application withdrawal.

    Can you confirm that our understanding of the disposedDateTime field behavior is correct?

    Thank you,
    Kyle Marshall

  • Guest
    Reply
    |
    Aug 7, 2019

    Hi Kyle,

    The entities that store the date for when an application program is authorized, withdrawn, or denied have a relationship with the IntakeProgramApplication database table, which includes a disposedDateTime field that is in date/time format.
    Given that this field gets set when a particular program on an application gets disposed (approved, denied, withdrawn), we would like to understand whether this might serve as an alternative way to store/retrieve the time element to meet your requirements?

    Thank you,
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |
    Jul 23, 2019

    Hi Kyle,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Shane McFadden, Cúram SPM Product Management team