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Status Not under consideration
Categories Social Program Management Platform
Created by Guest
Created on Jan 9, 2023

RELATED IDEAS

Ability to map the Application receipt date entered into IEG forms to the Evidence Received date

ESDC business team has indicated that when OAS GIS combined application is submitted and evidences are created then all the evidences should be created with received date = Application receipt date (entered on IEG). Curam mapping engine does not provide us with the ability to do so. ESDC uses received date for them to read/interpret when was the information received and in this instance it is when the application was received by ESDC i.e. Application receipt date which is the Date stamp on the paper form.

Customer Name ESDC
Market Segment WH Government
Type of Request Customer Requirement
Market Opportunity

The ESDC is one of the biggest client and they have requested for this enhancement which will be useful for upcoming future programs as well.
CURAM:Workarounds + Proposed Solution

We do not want to customize the core feature of product hence waiting on this important enhancement.
  • Attach files
  • Benoit Tremblay
    Reply
    |     Sep 28, 2023

    from PMR meeting 2023-Sep-28


    Ability to map the Application receipt date entered into IEG forms to the Evidence Received date - This is business request (see comment YB)


    Intake

    Required for R2/R3


    (Identify if there is an ADO ticket and if TD40 is addressing this requirement without needing a product enhancement.

    Can we then confirm if this Enhancement is needed at all or if it is needed in the longer term)



  • CLAIRE MCGAFFEY
    Reply
    |     Apr 4, 2023

    Hi Nitish,

    We have reviewed your enhancement suggestion.

    Based on the information provided, our understanding of your request is as follows:

    When an application is submitted and evidences are created then all the evidences should be created with received date set to the application receipt date as entered into the IEG form.

    Our offering currently provides a way to address this issue as there is a hook point available that can be used to meet the requirements locally. (As detailed in our response on 10th Feb 2023)

    We are closing this request and do not plan to take any further action. If you believe we have misunderstood your request, please respond within 7 days with clarifications.

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    Regards,

    Sheryl Brenton, SPM Product Management Team

  • CLAIRE MCGAFFEY
    Reply
    |     Feb 10, 2023

    Hi Nitish,

    There is a hook point available that can be used to meet your requirements locally.

    The approach you can use would be to implement the IntakeApplicationEvents.postMapDataToCuram() event/hook point (refer to: https://www.ibm.com/docs/en/spm/8.0.2?topic=intake-customizing-application-workflow)

    This is called during the intake process immediately after the evidence has been mapped to the application case. In the implementation, loop over all of the evidence records on the case and adjust the received date appropriately.

    Would the use of this existing hook point meet your requirements?

    If not, could you provide details as to why?

    Thank you,

    Sheryl Brenton, SPM Product Management Team

  • Guest
    Reply
    |     Jan 25, 2023

    Hi Claire,

    Can this request be expedited? Also, is there a interim solution (hook point etc) available which we can apply locally to resolve this issue?


    Thanks,

    Nitish


  • CLAIRE MCGAFFEY
    Reply
    |     Jan 13, 2023

    Hi Nitish,

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    We will review the information you have provided and get back to you within 30 days. If additional details are required to complete our evaluation, we will send you a request for more information.

    Thank you,

    Sheryl Brenton, SPM Product Management Team