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Status Delivered
Created by Guest
Created on Aug 10, 2018

Product Delivery life cycle hook points

Customisation hook points required for Product Delivery life cycle status changes e.g. when a case is activated, closed, submitted for approval, approved, reopened etc.

Customer Name Scottish Government
  • Attach files
  • Guest
    Reply
    |
    May 21, 2022

    Hi Faisal,

    We are pleased to inform you that your enhancement request has been delivered in the new release of IBM Social Program Management, version 8.0.2.0 on 19th May 2022.

    New customization points for product delivery case lifecycle processing have been provided.

    These customization points support compliant customization of case lifecycle business processes such as case approval and activation.

    For more detailed information on this new capability, please visit the Knowledge Center at: https://www.ibm.com/docs/en/spm/8.0.2?topic=wn-whats-new-in-cram-social-program-management-802

    Thank you for taking the time to share your ideas with us. We are now closing this request as delivered.

    Regards,

    Sheryl Brenton, SPM Product Management Team

  • Guest
    Reply
    |
    May 5, 2022

    Hi Faisal,

    We are pleased to inform you that your enhancement request is included in our upcoming release of IBM Social Program Management, V8.0.2 on 19th May 2022.

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    Regards,
    Sheryl Brenton, SPM Product Management team

  • Faisal Shafique
    Reply
    |
    Apr 21, 2020

    Hi,
    If we have to prioritise out of the lifecycle states, can we please prioritise in this order:
    - Case Activation - High
    - Case Closure - High
    - Submit for Approval - Med
    - Approval - Med
    - Reopened - Med

  • Guest
    Reply
    |
    Aug 14, 2018

    Hi Faisal,

    We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development however the theme is aligned with our current multi-year strategy and will be considered for a future release.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |
    Aug 13, 2018

    Hi Faisal,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Shane McFadden, Cúram SPM Product Management team