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Status Not under consideration
Created by Guest
Created on Nov 24, 2016

Hook points in Process Intake Application Workflow for customization

Process Intake Application Workflow doesn't have any hook points for customization.

We would like to have the ability to hook the custom business feature at each activity within the workflow. This would effectively eliminates need for us to customize the workflow and any upgrade impacts due to workflow customization.

Customer Name New Zealand MSD
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  • Guest
    Reply
    |
    Mar 1, 2017

    Hi Pradeep,

    We have previously requested more clarifying information.
    Because the additional information was not provided within 30 days, this request has been closed.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |
    Jan 9, 2017

    Hi Pradeep,

    One of the points of workflow is that it allows customers to add their own steps around our out-of-the-box process by adding custom automatic activities or manual steps (tasks) and so on.

    So after looking into your request, it is not clear to us why you couldn't achieve your requirement by putting the customization into the workflow as opposed to us having to add additional customization support?

    Would this approach work for you? If not please explain the reasons why.

    If we do not receive a reply within 30 days, this request will be closed.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |
    Nov 25, 2016

    Hi Pradeep,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team