MODIFYING DEFERRED PROCESS TO DISCARD IN-EDIT EVIDENCE ACCOUNT TRANSFER APPLICATIONS

AS AN ELIGIBILITY SPECIALIST I DO NOT WANT TO HAVE TO DISCARD IN-EDIT EVIDENCE THAT IS CREATED BY FFM APPLICATIONS EACH TIME THE FFM SENDS AN UPDATE FOR A PERSON.

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This particular issue has been raised in the Information State Sharing call that is hosted by North Carolina, and which all Curam states are invited to participate in. When this topic was raised, all states expressed that this is a problem for them. So this potentially could impact thousands of users across multiple medicaid states.

this is the guidance given by Merative support:

Hope you're well.

-When a CGISS application is submitted, rather than stages of a workflow it is just one Java method that calls out to the various stages of the intake process in a defined order.

-At a high level that order is roughly:

• Go through each program application and create an appropriate integrated case for each.

• For each case created, create an associated application.

• For each application move any program applications to a more appropriate application based on configuration.

• Map the content received from the script to each of the cases. i.e. evidence mapping.

• Create the application PDF.

• Set application status to 'Submitted' and perform other post-submit processing.

-There are various hook points available to call throughout this method. These are contained in the AbstractApplicationEvents class:

• startDeferredSubmission

• startMappingApplication

• finishMappingApplication

• postSubmitting

• finishDeferredSubmission

-Its possible that one of these hook points could be leveraged to do what the customer might need. The problem with the hook points though is that they are all void returns so there would not be a way to do some custom processing and pass back a parameter to decide that the rest of the processing should not continue. Another possible approach would be to use the finishDeferredSubmission hook to perform the clean up that they need such as deleting the in edit evidence. This could also prove difficult as you would need to ensure you are only deleting the evidence that came from the duplicate application.

-Based on further discussion within the team we recommend that they raise an enhancement request where they should clearly document the problem they face so that the team can consider an enhancement to the product in this area.