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Status Not under consideration
Categories Universal Access
Created by Adrienne Magnier
Created on Jun 30, 2023

RELATED IDEAS

ESDC design standard desires locale based time format ​ (FR: 24h EN: am/pm)

Any customer with locale based time format requirements will benefit.

Canada standard for English is 12 hour clock. Canada standard for French is 24 hour clock. IEG currently doesn't support time formats changing depending on the users locale and ideally it should

Customer Name ESDC
Persona Based Summary

As a client of the system, I would like the system to display a time format that matches my language.

Market Segment Eligibility & Entitlement
Type of Request Customer Requirement
Market Opportunity

Supporting Govt of Canada standards and any other client that has different locale requirements for time display.

  • Attach files
  • CLAIRE MCGAFFEY
    Reply
    |     Sep 27, 2023

    Hi Adrienne,

    We have reviewed your enhancement suggestion.

    Based on the information provided, our understanding of your request is as follows:

    • You would like the time format (24hr vs AM/PM) displayed in caseworker and citizen portal to change to match the language the user has chosen.

    We acknowledge the benefit of your suggested enhancement however other features are taking a priority in our planning currently. Although we will not be addressing this item in the near term, your suggestion will be available for future consideration. This request will be closed, and we will not be taking any further action.

    Thank you for taking the time to share your ideas with us. Although we cannot pursue all the submitted suggestions, we are committed to involving our users in building our product roadmap and appreciate your ideas.

    Regards,

    SPM Product Management Team


  • Adrienne Magnier
    Reply
    |     Jul 12, 2023

    Thanks Claire - this is an issue that is a Govt of Canada standard and we've spoken about it with PD. Could we get confirmation that this has been accepted and could we get a date for delivery please?

  • CLAIRE MCGAFFEY
    Reply
    |     Jul 5, 2023

    Hi Adrienne,

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    We will review the information you have provided and get back to you within 30 days. If additional details are required to complete our evaluation, we will send you a request for more information.

    Thank you,

    Sheryl Brenton, SPM Product Management Team