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Status Not under consideration
Categories Income Support for Medical Assistance
Created by Timothy Cozine
Created on May 25, 2019

RELATED IDEAS

Time out during IEG scripts

We would like the time out functionality to take into account key strokes during the IEG scripts not just when the user his next or save. The IEG script pages in the Non-Magi application can be long and complicated to fill out. Some testers have experienced time outs while completing the page. This will be prohibitive to users completing the application.

Customer Name South Carolina
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  • Guest
    Reply
    |     May 30, 2019

    Hi Timothy,

    We have evaluated your request and have determined that it cannot be implemented at this time when compared against other priorities we have on our backlog.

    A session timeout enhancement was introduced in the V7.0.1.0 release to let users know when the session will time out.
    A warning displays when a user’s session is about to expire. The user can then choose to stay on the current page or quit the session. In addition, if the session expires and the user does not see the warning, the application displays the expired session message on the login page.
    This feature is optional and enabled by default. The timeout warning can be configured specifically to each application by using the elements in the application configuration file. So, you can control how the session timeout feature works on a per-user basis. For example, you could have a caseworker-specific timeout feature.
    The feature can be enabled separately for the internal and external applications by using global system administrator configuration properties.

    More information can be found in the IBM Knowledge Center here: https://www.ibm.com/support/knowledgecenter/SS8S5A_7.0.6/com.ibm.curam.content.doc/WebClientReference/c_WEBCREF_sessiontimer.html

    Your request may be resubmitted for consideration after 12 months from the date of decline.

    Thank you for your interest in the Cúram SPM product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     May 30, 2019

    Hi Timothy,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Shane McFadden, Cúram SPM Product Management team