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Status Future consideration
Categories Social Program Management Platform
Created by Guest
Created on May 3, 2018

RELATED IDEAS

A new feature to turn on and off task notifications

It is possible to disable some of the OOTB notifications individually using application properties that have been implemented for specific notifications.

It is also possible to disable all notifications for which the delivery mechanism for the notification is set as "standard" (as defined in the process definition metadata associated with that notification) by setting the "curam.notification.sendnotificationalerts" application property to 'No', the "curam.notification.sendnotificationemails" application property to 'No', and the "curam.custom.notifications.notificationdelivery" property to the "curam.core.sl.impl.NotificationDeliveryStrategy" class (which it defaults to out-of-the-box).

All out-of-the-box notifications have a standard delivery mechanism and use this function. If the application properties are set as described above, then all notifications, including custom notifications that the customer implements, that use the standard delivery mechanism will not be delivered as an alert."


Through RFE, business is looking for some kind of interface where they can turn on / off all or certain notification without changing the properties files.

Customer Name Alberta ACS - Alberta Children's Services
  • Attach files
  • Guest
    Reply
    |     Jun 14, 2018

    Hi Michael,

    We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development however the theme is aligned with our current multi-year strategy and will be considered for a future release.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |     Jun 13, 2018

    Attachment (Description): This is the analysis that the AMS team did in response to the clients request. The team gave a solution of how to stop the "notification" tasks. It was a customization of methods in the Notification class. There is a solution that was copied from the associated PMR for how to fix this but the issue was that those settings is what is causing our "notification" task issues. They are no longer sent as emails and tasks are created instead.

    Ticket #2584495...
    Ticket #2584495 - Tasks Notifications issue in V7 - High Level Estimate - v1.0.docm
     Ticket #2584495 - Tasks Notifications issue in V7 - High Level Estimate - v1.0.docm
    Open full size
    Ticket #2584495 - Tasks Notifications issue in V7 - High Level Estimate - v1.0.docm
  • Guest
    Reply
    |     May 8, 2018

    Hi Michael,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team