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Status Not under consideration
Categories Universal Access
Created by Guest
Created on Oct 16, 2016

RELATED IDEAS

Mega menu needs to be removed and changed to static icon optoin

If a citizen wants to find help - they go to the mega menu, they get two options to choose from. The mega menu should be removed, and replaced by static icons on the header.

Customer Name Singapore, MSF - Singapore
  • Attach files
  • Guest
    Reply
    |     Nov 21, 2016

    Hi Meagan,

    We have evaluated your request and have determined that it cannot be implemented at this time as we believe that the mega menu is already highly customizable and this is therefore not something that we plan to address.

    Your request may be resubmitted for consideration after 12 months from the date of decline.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |     Oct 26, 2016

    Thanks Meagan, we'll look into this and get back to you.

  • Guest
    Reply
    |     Oct 25, 2016

    Here is another example of what is required - see separate options for FAQ and Get Help - no mega menu in sight. https://auth.mnsure.org/RIDP/?account_type=Individual

  • Guest
    Reply
    |     Oct 25, 2016

    See example of where Alberta have made it a static icon: https://myalbertasupports.humanservices.alberta.ca/CitizenPortal/application.do#

  • Guest
    Reply
    |     Oct 25, 2016

    I appreciate you can turn these on and off via configuration - the client is aware of that. That simply means they do or don't appear. In this case - the client does want the functionality just not in the way it is being offered - hence the enhancement. They want the mega menu options as a static icon options instead. So perhaps the enhancement is to be able to choose which way the options under the mega menu are displayed.

  • Guest
    Reply
    |     Oct 19, 2016

    Hi Meagan, the menu can be customized as per your requirement. The UA Customization Guide states that the elements are optional:

    banner-menu
    There are three types of banner-menu supported in the application banner:
    – mega - A mega main, which is the first menu displayed.
    – person - The person menu, which usually displays the users name/welcome
    message and options to logout.
    – help - A menu of help/contact links. This is similar in style to the
    mega-menu.
    It is possible to have no banner-menu elements and the renderer will display
    nothing in this case. In addition, a banner-menu can have no menu-items and
    again the renderer will handle this. In other words, these elements are optional.

    If this customization does not meet your requirements can you please explain in detail why not and also provide a clear description of the business impact this is having. Thanks.

  • Guest
    Reply
    |     Oct 17, 2016

    The user problem is that they select the help icon - they don't want to be displayed yet another menu with options. A static menu would provide less clicks for the user. Mega menus are not standard behavior for websites.

  • Guest
    Reply
    |     Oct 17, 2016

    Hi Meagan,

    There is no user problem described in this RFE.
    In order to evaluate your request, we require that you provide a detailed description of the user problem.
    We also need to understand why this is a problem and what the business impact of this problem is.
    If you believe the mega menu should be removed, we need to understand the reason behind this - what the problem is and what the impact is.

    The more detail you provide, the better we can understand your requirement.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team