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Status Delivered
Categories Universal Access
Created by Guest
Created on Oct 16, 2016

RELATED IDEAS

Withdrawal reasons should be drop down and not radio button

A citizen needs to be able to change the withdrawal reason with one click. On the Withdrawal of application from Current Applications page, it appears as though the radio button cannot be unselected if selected. In a browser, to unselect a radio button it is ctrl-mouse click. This is not a defect per say, rather how radio buttons are managed in the browser. This functionality assumes that people know how to perform the unselect. Suggest changing this to be a drop down instead of radio button to be consistent with other Withdrawal page.

Customer Name Singapore, MSF - Singapore
  • Attach files
  • Guest
    Reply
    |     Jul 3, 2018

    Hi Meagan,

    We are happy to inform you that your enhancement request has been delivered in the new release of IBM Cúram Social Program Management, version 7.0.3.0.

    Your requirement to have the Withdrawal Reasons as a drop down instead of a radio button has been delivered in the new release of Universal Access.

    The Universal Access user experience has been transformed to address this issue and more.

    Universal Access delivers two new features in Version 7.0.3.0:
    • IBM Universal Access Responsive Web Application
    • IBM Social Program Management Design System

    For more information on this, see the Knowledge Center at: https://www.ibm.com/support/knowledgecenter/SS8S5A_7.0.3/com.ibm.curam.universalaccess.doc/CitizenEngagement/ctr_CitizenEngagementApplication.html

    We hope that this addition to the product will meet your requirements sufficiently.

    I will now close this ticket as delivered.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |     Apr 24, 2018

    Hi Meagan,

    We would like to notify you that this enhancement will be delivered in the next generally available (GA) release.

    Your requirement to have the Withdrawal Reasons as a drop down instead of a radio button will be delivered in the Citizen Engagement release of UA.

    The user experience has been transformed to address this issue and more. See the prototype for an example: https://ibm.invisionapp.com/m/share/5KG3DLTYUPT#/282061072

    IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion.

    IBM will update this request to reflect any changes.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |     Nov 21, 2016

    Hi Meagan,

    We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development, however the theme is aligned with our current multi-year strategy and will be considered for a future release.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |     Oct 19, 2016

    Thanks for this information Meagan. We'll review your request and get back to you.

  • Guest
    Reply
    |     Oct 18, 2016

    The business impact is that this behavour is not standard behaviour for drop downs. This causes confusion for the user and they type in the box instead. Then they receive an error message. So they have to delete the value and then drop down the arrow on the right.

  • Guest
    Reply
    |     Oct 18, 2016

    Attachment (Description)

    Withdraw Applic...
    Withdraw Application. x 2.doc
     Withdraw Application. x 2.doc
    Open full size
    Withdraw Application. x 2.doc
  • Guest
    Reply
    |     Oct 17, 2016

    Hi Meagan,

    In order to evaluate your request, we require that you provide more detail on what the business impact of this user problem is?
    The more detail you provide, the better we can understand your requirement.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team