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Status Is a defect
Categories Universal Access
Created by Guest
Created on Oct 16, 2016

RELATED IDEAS

Citizens need to be able to use back buttons on the browser

Citizens require a way to be able to navigate back and further without losing their place. Using back button in Browser does not work. Require the ability for the user to be able to navigate the system by using standard browser back buttons and via the questionnaire.

Customer Name Singapore, MSF - Singapore
  • Attach files
  • Guest
    Reply
    |     Jul 13, 2017

    Hi Meagan,

    We would like to inform you that your enhancement request has been addressed in the new release of IBM Cúram Social Program Management, version 7.0.1.0.

    A new feature has been added to the application that displays a confirmation pop-up dialog when a user accidentally or intentionally presses the browser back/refresh/close buttons.

    This pop-up dialog informs the user that clicking these browser buttons will navigate a user away from the currently active page, and in doing so, there may be a loss of previously entered data.

    Once the pop-up dialog is displayed, a user will be presented with two options:
    Stay: Ignores the browser button action and preserves any entered data on page.
    Leave: Executes the browser button action.

    For more information about how to implement and customize this feature, see the Knowledge Center at: https://www.ibm.com/support/knowledgecenter/SS8S5A_7.0.1/com.ibm.curam.content.doc/WebClientReference/t_WEBCREF_sessionmgt_exitbrowser.html

    We hope that this addition to the product will meet your requirements sufficiently.

    I will now close this ticket as delivered.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |     Nov 21, 2016

    Hi Meagan,

    We have identified that this has already been logged as a defect. APAR no: PO03722
    There is also a related request that is on our backlog that will partially address this issue and so we will update you on the progress of this in the future.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |     Oct 28, 2016

    I believe we have an open APAR regarding this issue also, see below:

    https://www-304.ibm.com/support/entdocview.wss?uid=swg1PO03722

    This may be a duplicate?

  • Guest
    Reply
    |     Oct 20, 2016

    The lack of support for the back button in Universal Access has also led to a range of difficult to control and manage defects for ACCESS NYC.

  • Guest
    Reply
    |     Oct 17, 2016

    Hi Meagan,

    Thank you for your enhancement request. We require some further analysis to determine whether or not this enhancement can be considered in a future release. I will provide another response when our investigation is complete.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team