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Status Delivered
Categories Universal Access
Created by Eloise O'Riordan
Created on Jan 17, 2017

RELATED IDEAS

Browser back button message is not showing up

When using the back button in the middle of a CGISS application, the application is sent back to the choose programs screen and no error message prevents the user from starting a new application instead of resuming the original application.

We are not expecting the use of the back button to be supported. We are expecting the error message that informs the user that the back button is not supported to be thrown at the appropriate time/place on all browsers.

Also, when the error is thrown, duplicate applications should not occur.

Customer Name North Carolina - Dept of Health and Human Services, New York - Department of Information Technology & Telecommunications, Singapore, MSF - Singapore
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  • Guest
    Reply
    |     Jul 13, 2017

    Hi,

    We are happy to inform you that your enhancement request has been delivered in the new release of IBM Cúram Social Program Management, version 7.0.1.0.

    A new feature has been added to the application that displays a confirmation pop-up dialog when a user accidentally or intentionally presses the browser back/refresh/close buttons.

    This pop-up dialog informs the user that clicking these browser buttons will navigate a user away from the currently active page, and in doing so, there may be a loss of previously entered data.

    Once the pop-up dialog is displayed, a user will be presented with two options:
    Stay: Ignores the browser button action and preserves any entered data on page.
    Leave: Executes the browser button action.

    For more information about how to implement and customize this feature, see the Knowledge Center at: https://www.ibm.com/support/knowledgecenter/SS8S5A_7.0.1/com.ibm.curam.content.doc/WebClientReference/t_WEBCREF_sessionmgt_exitbrowser.html

    We hope that this addition to the product will meet your requirements sufficiently.

    I will now close this ticket as delivered.

    Thank you for your interest in the Cúram product.
    Cúram SPM Offering Management team

  • Guest
    Reply
    |     Jan 19, 2017

    Hi,

    We acknowledge that this enhancement request has been accepted for consideration. It is a candidate for a future generally available (GA) release.

    IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion.

    IBM will update this request to reflect any changes.

    Thank you for your interest in the Cúram product.
    Cúram SPM Offering Management team

  • Eloise O'Riordan
    Reply
    |     Jan 19, 2017

    Edit....Description should read: "When using the back button in the middle of an IEG application".