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Status Not under consideration
Categories Child Welfare
Created by Amber Ortman
Created on Jul 24, 2017

Potentially Related Case not displaying when there is a Duplicate Participant

When acting on a task to Initiate Ongoing Case, a potentially related case will not display if the related case contains a duplicate participant.

Please refer to PMR 81425999649.

Customer Name Saskatchewan - Ministry of Social Services
  • Attach files
  • Guest
    Reply
    |
    Aug 22, 2017

    Hi Amber,

    We understand how the proposed enhancement could be beneficial to you as part of a Cúram based solution. However, there is insufficient current and anticipated demand for this feature, therefore it will not be addressed in the foreseeable future, it is for this reason that we are rejecting your request.

    Your request may be resubmitted for consideration after 12 months from the date of decline.

    Thank you for your interest in the Cúram product.
    Laura Sanghi, Cúram SPM Offering Management team

  • Guest
    Reply
    |
    Jul 26, 2017

    Hi Amber,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Laura Sanghi, Cúram SPM Offering Management team

  • Amber Ortman
    Reply
    |
    Jul 24, 2017

    Attachment (Use case): Steps and screen prints to recreate the issue.