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Status Not under consideration
Categories Child Welfare
Created by Amber Ortman
Created on Apr 13, 2018

RELATED IDEAS

Recently Viewed Cases and Providers is Required

Currently, when My Recently Viewed Cases is selected zero results are displayed. No cases are displayed after viewing a Intake, Investigation or Ongoing.

We are requesting an enhancement where the My Recently Viewed Cases will display the list of Intake, Investigation, Ongoing and Providers that were recently viewed. We would expect to see a different color or highlighting of the Cases and Providers that have been recently viewed.

Refer to closed PMR numbers 78381999649 and 70261999649.

Customer Name Saskatchewan - Ministry of Social Services
  • Attach files
  • Guest
    Reply
    |     Feb 25, 2019

    Hi Amber,

    We have evaluated your request and have determined that it cannot be implemented at this time.

    We would recommend that you consider making use of the new 'Smart Navigator' functionality to meet your requirements with respect to being able to quickly navigate back to different cases types that were previously viewed:
    https://www.ibm.com/support/knowledgecenter/SS8S5A_7.0.5/com.ibm.curam.content.doc/Participant/c_smartnavigator.html

    Your request may be resubmitted for consideration after 12 months from the date of decline.

    Thank you for your interest in the Cúram SPM product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     Apr 16, 2018

    Hi Amber,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Laura Sanghi, Cúram SPM Offering Management team

  • Amber Ortman
    Reply
    |     Apr 13, 2018

    Attachment (Use case)

    0568 Enhancemen...
    0568 Enhancement Recently Viewed Cases is Required.docx
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    0568 Enhancement Recently Viewed Cases is Required.docx