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Status Is a defect
Categories Child Welfare
Created by Amber Ortman
Created on Aug 13, 2021

Ability to delete Related Cases is needed

Currently there is no ability to delete Related Cases. If a case is Related in error there is no option to delete the Related Case Relationship.

It is a Business Requirement to have the ability to delete the Related Case Relationship.

Refer to closed PMR WH00012032

Customer Name Saskatchewan - Ministry of Social Services
  • Attach files
  • Guest
    Reply
    |
    Sep 15, 2021

    Hi Amber,

    We have reviewed your enhancement suggestion. Based on the information provided, our understanding of your request is as follows:
    * Provide the ability to delete relationships between cases that have been created manually by a user.

    After further investigation we have identified this as a defect and as a result we have opened a new APAR PO09571 on your behalf that you can track and we will close this request.

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    Shane McFadden, SPM Offering Management team
    You can find more information on the request process here.
    Note: we are currently in the process of improving your RFE experience and will soon transition to an Ideas Portal provided by our trusted business partner Aha!
    Further communications with additional details will be shared shortly.

  • Guest
    Reply
    |
    Aug 13, 2021

    Hi Amber,

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    We will review the information you have provided and get back to you within 30 days. If additional details are required in order to complete our evaluation, we will send you a request for more information.

    Thank you,
    Shane McFadden, SPM Offering Management team
    You can find more information on the request process here.

  • Amber Ortman
    Reply
    |
    Aug 13, 2021

    Attachment (Use case)