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Status Future consideration
Categories Social Program Management Platform
Created by Guest
Created on Jul 21, 2016

RELATED IDEAS

Within the new intake participant search results there is no way to tell if the participant is a provider

Within the new intake participant search results there is no way to tell if the participant is a provider.

When an intake worker receives a call about a family they need to know that the alleged maltreater is a fosterhome provider. That's because we have specific policy guidelines for investigations involving foster
homes. Without an indicator telling them this information when completing the intake there will be missed information and lack of following policy and guidelines.

https:ecurep.mainz.de.ibm.com/rest/download/78363%2C999%2C649/2014-03-26/78363.999.649.Provider_role_not_showing_in_intake_search_results.docx

Steps to Reproduce:
1. Log in as cpmmanager
2. Click Enroll Provider from the shortcuts menu
3. Enroll provider- Christine Kell and save
4. Click Approve from the home action menu
5. Log out
6. Log in as ccssdmintakeworker
7. Click on register person from the shortcuts menu
8. Register Christine Kell as a person
9. Log in as cpmmanager
10. Search for and select Christine Kell's provider home
11. Click on relationships tab
12. Click on Provider Members subtab
13. Click New
14. Search for and select person Christine Kell and enter roll of Provider
15. Log out
16. Log in as ccssdmintakeworker
17. Click on New intake
18. Select Child Protection, Child Abuse or Neglect, today's date and time, phone, Save
19. Click on the participant tab
20. New Participant
21. Type in Christine(first name) Kell(last name), role- caregiver. Select Next

Actual Results:
Search results list Christine Kell as a person but does not show an indicator that she is also a provider.

Expected Results:
The project feel there should be an indicator to indicate that the person is also a provider.

Customer Name Saskatchewan - Ministry of Social Services
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  • Guest
    Reply
    |     Aug 6, 2016

    Hi,

    We acknowledge that this is a valid enhancement request. It will be considered for inclusion in a future release of the product. Thank you for your interest in the Cúram product.

    Thanks,
    Eloise O'Riordan, Cúram SPM Offering Management team