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Support for Oracle 18c/ 19c

Ministry of Children, Community and Social Services in Ontario is requesting for IBM to introduce support for Oracle 18c /Oracle 19 c versions ASAP for IBM Curam Social Management Platform.

Customer Name Ontario - Ministry of Community and Social Services
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    • Guest
      Reply
      |
      Nov 21, 2019

      Hi Bijesh,

      We are happy to inform you that your enhancement request will be delivered in the new release of IBM Cúram Social Program Management, version 7.0.9.0.

      IBM Cúram Social Program Management has now certified the usage of the Oracle 19c (12.2.0.3) database. Oracle Database 19c is the Long Term Support Release or 'Terminal Patch Set' for the Oracle Database 12.2 Release.
      This means that for the IBM Cúram Social Program Management 7.0.9.0 release, the following Oracle versions are supported:
      • Oracle Database 12c Release 1 (12.1)
      • Oracle Database 12c Release 2 (12.2)
      • Oracle Database 19c (12.2.0.3)

      We hope that this addition to the product will meet your requirements sufficiently.

      I will now close this ticket as delivered.

      Thank you for your interest in the Cúram product.
      Shane McFadden, Cúram SPM Product Management team

    • Guest
      Reply
      |
      Jul 26, 2019

      Hi Bijesh,
      Please find the following answers to recent confirmation questions asked.

      1 . Yes customers can go ahead and use Oracle DB version 19c for SPM version 7.0.8 and IBM SPM will continue to offer support to application-related Issues/Defects (if any) happen to surface because of usage of Oracle 19c.

      2. There will be no difference in the support offered by IBM SPM regarding Oracle 19c between
      a. Current position ('already supported by virtue of support to 12.2 line') and
      b. End of the year when IBM SPM is formally planning to certify 19c.

      Best Regards,
      Shane McFadden, Cúram SPM Product Management team

    • Bijesh Edavalath Balan
      Reply
      |
      Jul 25, 2019

      Thank you very much for the updates on this RFE, your prompt feedback is much appreciated.
      Given the responses provided here, could you please confirm the following
      1 . Customers can go ahead and use Oracle DB version 19c for SPM version 7.0.8 assuming IBM will offer support to application related Issues/Defects (if any) happen to surface because of usage of Oracle 19C?
      2. Will there be any difference in support offered by PD regarding Oracle 19c support between
      a. Current position (' already supported by virtue of support to 12.2 line') and
      b. End of the year when SPM is formally planning to certify 19c.

    • Guest
      Reply
      |
      Jul 22, 2019

      Hi Bijesh,
      We have further information on your request to share as follows.
      SPM already supports 19c as it's effectively a 4th digit release of 12.2, and we introduced support for 12.2 in 7.0.3.
      Oracle changed their versioning last year, which can be confusing. If they had kept their previous versioning, 19c would have been called 12.2.0.3.
      We are planning to certify SPM against Oracle Database 19c in our end of year release (7.0.9) - meaning we'll run a series of tests against the OOTB SPM running on Oracle Database 19c to confirm we see no problems.
      It's worth noting as well, based on information available to us, Oracle support for the latest Oracle Database applies to their 12.2 line, and that support for 12.2 goes to 2026. See https://www.oracle.com/us/assets/lifetime-support-technology-069183.pdf, page 4.
      Best Regards,
      Shane McFadden, Cúram SPM Product Management team

    • Guest
      Reply
      |
      Jul 22, 2019

      Hi Bijesh,

      We would like to clarify that we will most likely move to Oracle 19C directly (and skip 18C) as Oracle 19C is the new Long Term Support (LTS) release for the 12.2 version of the database.

      Thank you for your interest in the Cúram product.
      Shane McFadden, Cúram SPM Product Management team

    • Guest
      Reply
      |
      Jul 19, 2019

      Hi Bijesh,

      We acknowledge that this enhancement request has been accepted for consideration and planned for a future release.

      Thank you for your interest in the Cúram product.
      Shane McFadden, Cúram SPM Product Management team

    • Guest
      Reply
      |
      Jul 19, 2019

      Due to processing by IBM, this request was reassigned to have the following updated attributes:
      Brand - Watson Health
      Product family - Cúram Social Program Management
      Product - Social Program Management Platform
      Component - Third Party Tools
      Source - External User Group

      For recording keeping, the previous attributes were:
      Brand - Watson Health
      Product family - Cúram Social Program Management
      Product - Child Welfare
      Component - Third Party Tools
      Source - External User Group

    • Guest
      Reply
      |
      Jul 19, 2019

      Hi Bijesh,

      Thank you for your enhancement request.
      We require some further analysis to determine whether or not this enhancement can be considered in a future release.
      I will provide another response when our investigation is complete.

      Thank you,
      Shane McFadden, Cúram SPM Product Management team