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Status Is a defect
Categories Social Program Management Platform
Created by Amber Ortman
Created on Jan 23, 2020

RELATED IDEAS

Ability to use the Close Button on Preview Contact Log Details

The Close button is not functioning on the Preview Selected Contacts screen. When the button is clicked, nothing happens.

It is a Business Requirement that the close button functions when selected in the contact log details. A PMR was submitted to IBM which Opened an APAR PO06752 . The APAR has been closed as a no plan to fix which does not meet our Business need. This issue causes significant business impact so an enhancement is being submitted as a request for this issue to be resolved in the Product. We are requesting an enhancement for the Close Button on the Preview Contact Logs to function as expected. It is expected when the close button is selected the Contact Logs Page will display.

Customer Name Saskatchewan - Ministry of Social Services
  • Attach files
  • Guest
    Reply
    |     Feb 14, 2020

    Hi Amber,

    We have evaluated your request and have determined that this request is a duplicate of a former APAR that was closed as no plan to fix. We have re-opened the APAR on your behalf.
    We are closing this enhancement request as we will now analyze the issue in the APAR's associated defect ticket.

    Thank you for your interest in the Cúram SPM product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     Jan 29, 2020

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Watson Health
    Product family - Cúram Social Program Management
    Product - Social Program Management Platform
    Component - Functionality
    Source - Other

    For recording keeping, the previous attributes were:
    Brand - Watson Health
    Product family - Cúram Social Program Management
    Product - Child Welfare
    Component - Functionality
    Source -

  • Guest
    Reply
    |     Jan 24, 2020

    Hi Amber,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Shane McFadden, Cúram SPM Product Management team