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Status Future consideration
Categories Child Welfare
Created by Amber Ortman
Created on Oct 25, 2019

Child Welfare Search should only display the cases currently owned by the User

Currently, when completing a Child Welfare Search by owner the result is displaying incorrect results. The search result is displaying cases that are owned by Users that have the same letters in it as the searched owners name. This search is case user specific so only cases that are assigned to that user should display in the search result.

We are requesting an enhancement where the application would only display the cases that are assigned to the Owner that is specified in the Child Welfare Case Search Owner field.

Please refer to closed PMR 83970999649 and Closed APAR PO04363.

Customer Name Saskatchewan - Ministry of Social Services
  • Attach files
  • Guest
    Reply
    |
    Nov 21, 2019

    Hi Amber,
    I checked with the owner of this site and the response was:
    There are no known problems with attachments at the moment.
    We did additional testing with attachments multiple times with different files and we were not able to reproduce this issue.
    All the files are scanned for viruses. There is also a size limit of 10 MB.

    Would you be able to send me the actual file you were trying to attach for us to check further?
    Email address: 'shane.mcfadden@ie.ibm.com'.

    Thanks & Regards,
    Shane

  • Guest
    Reply
    |
    Nov 19, 2019

    Hi Amber,

    We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development however the theme is aligned with our current multi-year strategy and will be considered for a future release.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Shane McFadden, Cúram SPM Product Management team

  • Amber Ortman
    Reply
    |
    Nov 12, 2019

    Attach file

    Unknown error has occurred while scanning.

    (here is the error I am getting when I am attempting to attach a document to this enhancement)

    To recreate the issue you have to have cases assigned to the ccscaseworker and the ccssdmcaseworker
    IN the Child Welfare search - search for user ccscaseworker
    The cases for the ccssdmcaseworker will also display but we would expect only the cases for the ccscaseworker would display

  • Amber Ortman
    Reply
    |
    Nov 12, 2019

    I am getting an unknown scanning error when I am trying to attach a document to this enhancement request.

  • Amber Ortman
    Reply
    |
    Nov 8, 2019

    We see this issue in Version 7.0.3. I will provide the steps and screen prints next week.

  • Guest
    Reply
    |
    Nov 8, 2019

    Hi Amber,

    In order to evaluate your request, we require that you provide more details such as the version of SPM you are experiencing the issue on along with more detailed screenshot(s) and steps to reproduce.

    Thank you,
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |
    Oct 29, 2019

    Hi Amber,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Shane McFadden, Cúram SPM Product Management team