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Status Not under consideration
Created by Guest
Created on Aug 16, 2021

Pods do not accept input, which helps it define context, making it less usable

System: MSD - NZ
Actor: Caseworkers

Caseworkers need frequently access client information quickly across different systems and need to be able to customize their view based on the role and area they work on.

Description:
MSD has chosen to work with Pods to enable different customizable client views for different caseworker roles. Pods are limited in the fact that it does not allow input to the 'createPod' method to allow to fetch data for a particular concern. Enabling pods to accept data when it is loaded from the client pages would be beneficial across all implementations.

Customer Name New Zealand MSD
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  • Guest
    Reply
    |
    Nov 1, 2021

    Hi Manish,

    We have not received the additional information we previously requested from you that would allow us to fully understand and evaluate your enhancement request. Since we have not received the information within the 30 day timeframe, we are closing this request.

    If you are able to provide the additional information in the future, please open a new enhancement request and we will be glad to review it. We do appreciate the time you take to share your ideas with us and utilize your inputs to improve our product offering.

    Thank you,
    Shane McFadden, SPM Offering Management team
    Note: We have improved your RFE experience and transitioned to an Ideas Portal provided by our trusted business partner Aha!

  • Guest
    Reply
    |
    Sep 17, 2021

    Hi Manish,

    We have reviewed your enhancement suggestion and require more information to properly understand the issue and the business scenario you are trying to support.

    Could you please provide more information around the uses cases for this request. For example, when a Caseworker logs into SPM on the home page they currently see some product pods such as 'Quick Links' and 'Caseload Summary'. They would also like to see a customized pod containing XYZ which is available in a different user type login...

    Have you checked the Developing Pods documentation available here https://www.ibm.com/docs/en/spm/8.0.0?topic=applications-developing-pods?
    If so can you let me know where the changes need to be made in order to meet your request?

    Please provide the requested information within 30 days so we may proceed with our evaluation. If we do not hear from you within that timeframe we will have to close the request due to insufficient information.
    Thank you,
    Shane McFadden, SPM Offering Management team
    You can find more information on the request process here.
    Note: we are currently in the process of improving your RFE experience and will soon transition to an Ideas Portal provided by our trusted business partner Aha!
    Further communications with additional details will be shared shortly.

  • Guest
    Reply
    |
    Aug 17, 2021

    Hi Manish,

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    We will review the information you have provided and get back to you within 30 days. If additional details are required in order to complete our evaluation, we will send you a request for more information.

    Thank you,
    Shane McFadden, SPM Offering Management team
    You can find more information on the request process here.
    Note: we are currently in the process of improving your RFE experience and will soon transition to an Ideas Portal provided by our trusted business partner Aha!
    Further communications with additional details will be shared shortly.