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AODA: Rich Text Editor Tool shortcut keys Alt+F10 fails AODA guideline.

As per AODA guidelines, each keyboard shortcut should have at least one (1) character key and at least one (1) non-printable key. Currently, both the Alt and F10 keys are non-printable, which violates the AODA guidelines. Kindly refer to the attached screenshot for clarification.


Customer Name Ministry of Children, Community and Social Services
Market Segment Eligibility & Entitlement
Type of Request Other
Market Opportunity

AODA Compliance

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    • Admin
      ELAINE HUGHES
      Reply
      |
      May 1, 2024

      Dear Vahida

      We have reviewed your enhancement suggestion.

      Based on the information provided, our understanding of your request is as follows:

      • As per AODA guidelines, each keyboard shortcut should have at least one (1) character key and at least one (1) non-printable key.

      AODA guidelines rely on WCAG criteria, in particular 2.1.4: Character Key Shortcuts (Level A) that covers this topic. This criteria refers to the use of "letter (including upper- and lower-case letters), punctuation, number, or symbol characters". The Cúram scenario that you reported does not match with that WCAG criteria. We do not use single-character key shortcuts, hence Cúram does not fail any WCAG criteria in this regard.

      We are closing this request and do not plan to take any further action. If you believe we have misunderstood your request, please respond within 7 days with clarifications.

      Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

      Regards,

      Elaine Hughes, SPM Product Development Team

    • Admin
      Graham McCrindle
      Reply
      |
      Jan 23, 2024

      Hi Vahida

      Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

      We will review the information you have provided and get back to you within 30 days. If additional details are required to complete our evaluation, we will send you a request for more information.

      Thank you,

      Graham McCrindle, SPM Product Management Team