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Status Not under consideration
Categories Social Program Management Platform
Created by Guest
Created on Jun 12, 2024

RELATED IDEAS

Improve Copy-Pasting Functionality in Curam Notes Editor

Currently, the Curam Notes Editor does not retain certain styling and formatting when copying and pasting notes from a Word file. The issues observed include:

  • Icons and images are not pasted from templates.

  • Bullet points marked as a), b), c) are turned into 1., 1., 1.

  • Line spacing is not retained.

  • Background shading is not carried over.

  • Left-aligned headings become center-aligned.

  • Ctrl+Shift+V key is not working when pasting notes in rich text editor

Reasons:

Template Utilization in SAMS:
In SAMS, we've created numerous templates for caseworkers to utilize across various tasks and cases. These templates serve as starting points, with caseworkers filling in details and adding them to notes to ensure uniformity. Proper formatting is crucial to maintain the integrity of these templates.

Consistency and Organization:
Proper formatting ensures that notes retain their original structure and appearance, which is essential for maintaining the organized documentation system.

Efficiency:
Users often rely on copy-pasting to save time. Having to manually correct formatting issues negates this efficiency and can lead to frustration and errors.


For more details please refer to the PMRs 00010970, 00011373, 00011374, 00011375, 00011376, 00011378, 00011345.

Customer Name Ministry of Children, Community and Social Services
Type of Request Customer Requirement
Market Opportunity

Improving the copy-pasting functionality in the Curam Notes Editor presents a significant market opportunity by enhancing user experience and productivity.
Usage frequency + #/type of users impacted

Users frequently copy and paste notes from Word documents into the Curam Notes Editor. This functionality is integral for caseworkers who need to document detailed information accurately and efficiently. Addressing these formatting issues will improve daily operations for a large portion of the user base.
CURAM:Workarounds + Proposed Solution

The current workaround is to correct the formatting manually after pasting the notes. This process significantly impacts the productivity and efficiency of caseworkers, as notes are used several times a day.
  • Attach files
  • Admin
    Graham McCrindle
    Reply
    |     Nov 1, 2024

    Hi Vahdia,

    We have reviewed your enhancement suggestion.

    Based on the information provided, our understanding of your request is as follows:

    • You would like us to consider improve the support for copying and pasting from a WORD document into Curam Notes Editor. The current notes editor does not fully support formating from MS Word


    We do not intend to enhance this capability at this time as it does not align with our product strategy. We are therefore closing this request and do not plan to take any further action.

    Thank you for taking the time to share your ideas with us. Although we cannot pursue all the submitted suggestions, we are committed to involving our users in building our product roadmap and appreciate your ideas.

    Regards,

    Graham McCrindle, CURAM Product Management team

  • Admin
    Graham McCrindle
    Reply
    |     Jun 18, 2024

    Hi Vahdia

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    We will review the information you have provided and get back to you within 30 days. If additional details are required to complete our evaluation, we will send you a request for more information.

    Thank you,

    Graham McCrindle, CURAM Product Management Team