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Hi Michael,
We are pleased to inform you that your enhancement request has been delivered in the new release of Merative Social Program Management, version 8.0.3 on 2nd Feb 2023.
Contact logs have been enhanced so that caseworkers can now enter a contact subject when they record a contact in the contact log, in addition to entering other contact information. By entering a subject, caseworkers can provide more insight into what the contact is about. Caseworkers can also search both the new subject field and the existing narrative for specific text. The search returns contacts that contain any of the words that the caseworker entered. In the search results, the caseworker can easily see where the words were found, in the subject or the narrative, or in both.
This feature makes it easier for caseworkers to locate contacts quickly especially if there are hundreds of contacts on a case.
For more detailed information on this new capability, please visit Merative Social Program Management Support Docs. https://curam-spm-devops.github.io/wh-support-docs/spm/announcements
Thank you for taking the time to share your ideas with us. We are now closing this request as delivered.
Regards,
Barbara Ridgway, SPM Product Management Team
Hi Michael,
We are pleased to inform you that your enhancement request is included in our upcoming release of Merative Social Program Management, version 8.0.3.0 on 02 March 2023.
Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.
Regards,
SPM Product Management Team
Hi Michael,
We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development however the theme is aligned with our current multi-year strategy and will be considered for a future release.
IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.
IBM will update this request in the future.
Thank you for your interest in the Cúram product.
Eloise O'Riordan, Cúram SPM Offering Management team
Hi Team,
Business is requesting to make contact log subject field and free form text so they can directly copy formatted text in to subject of contact logs. Also they are looking for an enhancement so make contact log subject as part of contact log search criteria.
Hi Michael,
In order to evaluate your request we require that you provide a little more information so that we can fully understand your requirements.
We'd like to understand the business justification behind this enhancement.
Also we would like to know what sort of information you would be seeking through your searches.
If you could provide some examples and a business scenario that would be very useful to us.
Thank you,
Eloise O'Riordan, Cúram SPM Offering Management team
..
Due to processing by IBM, this request was reassigned to have the following updated attributes:
Brand - Watson Health
Product family - Cúram Social Program Management
Product - Social Program Management Platform
Component - User Interface
Source - Other
For recording keeping, the previous attributes were:
Brand - Watson Health
Product family - Cúram Social Program Management
Product - Child Welfare
Component - User Interface
Source -
Hi Michael,
Thank you for your enhancement request.
We require some further analysis to determine whether or not this enhancement can be considered in a future release.
I will provide another response when our investigation is complete.
Thank you,
Eloise O'Riordan, Cúram SPM Offering Management team