Merative Ideas Portal

Shape the future of Merative!

We invite you to shape the future of Merative, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the Merative team to refine your idea

Help Merative prioritize your ideas and requests

The Merative team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at Merative works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notification on the decision

Some ideas can be implemented at Merative, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.


Merative External Privacy Statement: https://www.merative.com/privacy

Add a new idea Subscribe
Status Future consideration
Categories Social Program Management Platform
Created by Garry Heap
Created on Jan 28, 2022

RELATED IDEAS

Person Search Screen in v8 loses ability to see results without scrolling down

AFter upgrading to v8 or v801, the OOTB person search screen is harder to use. In v7, the text box titles were inline, effectively the page looked like it had 4 columns. in v8, the title is above the boxes, meaning that the rest of the content is pushed down, such that when the user performs a search, the result is not shown on the screen and the user has to scroll down. I have reproduced this in my version, also confirmed we are using OOTB screen, no customizations. See attachments. Raising on behalf of client, thanks (Related support case is WH00012376 - couldn't enter this in field below)
Person Search v...
Person Search v...
Person Search v8.01.png
Open full size
Person Search v7011.png
Open full size
Person Search v8.01.png Person Search v7011.png
Customer Name Scottish Government
  • Attach files
  • Guest
    Reply
    |     Nov 3, 2023

    While this has been considered as an enhancement, in Clark County project v8 upgrade, this degradation in useability of the search screen compared to v7, is currently considered as a critical defect for go-live. We raised a support ticket (9690), and were pointed to this aha ticket. It is to be noted that the problem is particularly acute where the person search is used as the first step of a multi-page wizard, wherein the case workers are expected to search for existing person on first page, and only after inspecting the search results are expected to hit Next button of the wizard. In v7, they were used to seeing the top of search results cluster, with result count, when you hit search. There was no need to scroll down to confirm the presence of search results. Now in v8, there is a need to scroll down to ascertain the presence of search results. Caseworkers are not used to scrolling down here, and as such misinterpret that there are no search results returned. They consequently hit Next without inspecting search results. Screenshots attached comparing v7 and v8 search results. We feel this issue deserves more attention than a mere enhancement.

    v8Wizard.png
    v7Wizard.png
    v8Wizard.png
    Open full size
    v7Wizard.png
    Open full size
    v8Wizard.png v7Wizard.png
  • Guest
    Reply
    |     Feb 7, 2022

    Hi Garry,

    Thanks for raising this enhancement request. We have reviewed your enhancement suggestion and based in the information provided, our understanding of your request is as follows:

    On the person search page when the user performs a search, they are unable to see any search results without scrolling down the page, which increases the amount of scrolling the user has to do.

    The theme is aligned with our current multi-year strategy for the product and we have accepted your suggestion as a consideration for a future release. As plans are confirmed, you will be notified when a specific release includes this enhancement. IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    Kind regards,
    Pragya Singh, SPM Product Management team
    Note: We have improved your RFE experience and transitioned to an Ideas Portal provided by our trusted business partner Aha!
    Additional details can be found here.

    1 reply
  • Guest
    Reply
    |     Jan 28, 2022

    Hi Garry,

    Thank you for taking the time to share your ideas with us.
    We are committed to involving our users in building our product roadmap and appreciate your suggestions.
    We will review the information you have provided and get back to you within 30 days.
    If additional details are required in order to complete our evaluation, we will send you a request for more information.

    Thank you,
    Sheryl Brenton, SPM Product Management team
    Note: We have improved your RFE experience and transitioned to an Ideas Portal provided by our trusted business partner Aha!
    Additional details can be found here.