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Status Not under consideration
Categories Outcome Management
Created by Amber Ortman
Created on Oct 26, 2017

RELATED IDEAS

Service Authorization organization/search in the Outcome Plan

Currently all Service Authorizations for a case are stored within the Activities Tab in the Outcome Plan. This is beginning to add up and it is increasing loading times, as well as making it challenging to identify the service one might be looking for.

Enhancement request to have the Service Authorizations in the Outcome plan be similar to the contact log design.

• Suggestion to have:
o Current tab displaying any active “in progress” or “submitted” service authorization
o Previous tab displaying “completed” or “rejected” service authorizations
o The Search tab will display an ability to search for a specific service authorization based on various criteria, similar to contact logs

Please see PMR 21603999649

Customer Name Saskatchewan - Ministry of Social Services
  • Attach files
  • Guest
    Reply
    |     Jan 3, 2018

    Hi Amber,

    We understand how the proposed enhancement could be beneficial to you as part of a Cúram based solution. However, there is insufficient current and anticipated demand for this feature, therefore it will not be addressed in the foreseeable future, it is for this reason that we are rejecting your request.

    Your request may be resubmitted for consideration after 12 months from the date of decline.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |     Oct 31, 2017

    Hi Amber,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Amber Ortman
    Reply
    |     Oct 26, 2017

    Attachment (Use case)

    Problem Workaro...
    Problem Workaround 1843.docx
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    Problem Workaround 1843.docx