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Status Future consideration
Categories Outcome Management
Created by Amber Ortman
Created on Jan 9, 2019

RELATED IDEAS

Service Authorization organization/search in the Outcome Plan

Currently all Service Authorizations for a case are stored within the Activities Tab in the Outcome Plan. This is beginning to add up and it is increasing loading times, as well as making it challenging to identify the service one might be looking for.

Enhancement request to have the Service Authorizations in the Outcome plan be similar to the contact log design.

• Suggestion to have:
o Current tab displaying any active “in progress” or “submitted” service authorization
o Previous tab displaying “completed” or “rejected” service authorizations
o The Search tab will display an ability to search for a specific service authorization based on various criteria, similar to contact logs

Please see PMR 21603999649

Customer Name Saskatchewan - Ministry of Social Services
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  • Guest
    Reply
    |     Feb 28, 2019

    Hi Amber,

    We acknowledge that this enhancement request has been partially accepted for consideration. It may not be delivered within the release currently under development however the theme is aligned with our current multi-year strategy and will be considered for a future release.

    While we have no plans to separate out the display of the content across different pages OOTB, we do plan to review/improve our list infrastructure and while it may not solve all of the requirements you have raised it may address some such as faster lists loading times and quick sort and search on the list contents.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     Jan 10, 2019

    Hi Amber,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Shane McFadden, Cúram SPM Product Management team