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Status Not under consideration
Created by Guest
Created on Dec 2, 2020

MAGI Application Case Check Eligibility decisions are not Timeline Based

The OOTB MAGI Application Case Check Eligibility results are not timeline-based as we have it on the Product delivery. What Needs to be done on the application case to make the decision timeline based? The business is looking for timeline based determination that is displayed on the Product delivery.

We created a PMR earlier and the # is WH00011686. We were asked to create a RFE for the same.

Customer Name North Carolina - Dept of Health and Human Services
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  • Guest
    Reply
    |
    Feb 1, 2021

    Hi Anand,

    We have reviewed your enhancement suggestion. Based on the information provided, our understanding of your request is as follows:

    Add timeline-based determination when checking eligibility for an application case.

    We acknowledge the benefit of your suggested enhancement however other features are taking a priority in our planning at this time. Although we will not be addressing this item in the near term, your suggestion will be available for future consideration.

    This request will be closed and we will not be taking any further action.

    Thank you for taking the time to share your ideas with us. Although we cannot pursue all of the submitted suggestions, we are committed to involving our users in building our product roadmap and appreciate your ideas.

    Regards,
    Shane McFadden, SPM Offering Management team
    You can find more information on the request process here.

  • Guest
    Reply
    |
    Dec 3, 2020

    Hi Anand,

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    We will review the information you have provided and get back to you within 30 days. If additional details are required in order to complete our evaluation, we will send you a request for more information.

    Thank you,
    Shane McFadden, SPM Offering Management team
    You can find more information on the request process here.