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Status Not under consideration
Created by Amber Ortman
Created on Oct 25, 2019

One Click Navigation

Our Ministry was given a demonstration of the One Click Navigation which reduced the number of clicks a worker had to select within the application.
Refer to PMR 21119999649
The One Click Navigation is an accelerator/asset provided by IBM Curam Lab Services. We are requesting the One Click Navigation be added to a future release of the product.

Customer Name Saskatchewan - Ministry of Social Services
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  • Guest
    Reply
    |
    Oct 31, 2019

    Hi Amber,

    We have evaluated your request and have determined that it cannot be implemented at this time.
    With the “One Click” solution the user still has to drill down into the menu to get to where they want to go. The Nielsen Norman Group (https://www.nngroup.com/articles/drop-down-menus/ ) recommends avoiding these types of nested sub-menus as they have found is can be hard for a user to use them. The problem is when the user selects one option over the next and gets confused as to where they came from and where they want to go.
    Also in the “One Click” solution the user has to scroll down to see longer lists inside the drop down this is considered to be bad UX design and something to be avoided, as it makes it hard for the user to see all the options available to them.

    Your request may be resubmitted for consideration after 12 months from the date of decline.

    Thank you for your interest in the Cúram SPM product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |
    Oct 29, 2019

    Hi Amber,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Shane McFadden, Cúram SPM Product Management team