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Status Delivered
Categories Child Welfare
Created by Guest
Created on Mar 16, 2017

RELATED IDEAS

Auto Save Case Narrative for Child Welfare Cases

NC is implementing the Child Welfare solution as part of the NC FAST Program. One of the key activities inherent to the core functionality for Child Welfare Social worker is to be able to create rather explanatory case notes and contact logs. When creating a Case Log, the system should be able to automatically save the content of the case narrative with a property that allows the project to define a time before it is automatically saved. There are a couple of variations to this functionality and a potential solution for either (or both) is part of this enhancement request.
1. A functionality to save the information at preconfigured frequency as information is entered into, for instance a case narrative text box.
2. A functionality to recognize typing as an activity and prevent an application timeout as well as prompt/alert the user before the timeout occurs allowing the user to save the information before it is lost.

Customer Name North Carolina - Dept of Health and Human Services, Saskatchewan - Ministry of Social Services
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  • CLAIRE MCGAFFEY
    Reply
    |     Mar 22, 2023

    Hi Gouri,

    We are pleased to inform you that your enhancement request has been delivered in the new release of Merative Social Program Management, version 8.0.3 on 2nd Feb 2023.

    Case notes and contact logs have been enhanced so that caseworkers can now update the text of any notes or contact narratives they create or append to for a specific editable period that is set by an administrator. This feature allows them to make unlimited changes to their text during the editable period, giving them more time to write up and correct the details without fear of losing the information or saving an incomplete record.

    Also, as part of 8.0.3.0 we provide support for the auto recovery of data within modals and wizards when there is a system interruption, such as a session timeout. When caseworkers log back in to the application after an interruption, they are immediately returned to the screen that they were on before the interruption and any data that caseworkers had entered is restored. This means that no data is lost, and they can continue from where they stopped before the interruption.

    For more detailed information on this new capability, please visit Merative Social Program Management Support Docs. https://curam-spm-devops.github.io/wh-support-docs/spm/announcements

    Thank you for taking the time to share your ideas with us. We are now closing this request as delivered.

    Regards,

    Barbara Ridgway, SPM Product Management Team

  • CLAIRE MCGAFFEY
    Reply
    |     Feb 2, 2023

    Hi Gouri,

    We are pleased to inform you that your enhancement request is included in our upcoming release of Merative Social Program Management, version 8.0.3.0 on 02 March 2023.

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    Regards,

    SPM Product Management Team

  • Guest
    Reply
    |     May 17, 2017

    Hi Gouri,

    We acknowledge that this enhancement request has been accepted for consideration.
    It may not be delivered within the release currently under development however the theme is aligned with our current multi-year strategy and will be considered for a future release.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Karen Rewalt, Cúram SPM Offering Management team

  • Guest
    Reply
    |     Mar 22, 2017

    Hi Gouri,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team