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Status Not under consideration
Categories Child Welfare
Created by Guest
Created on Mar 16, 2017

RELATED IDEAS

Enable multiple sections on the IEG to allow the user to jump around the sections

NC is implementing the Child Welfare solution as part of the NC FAST Program and is leveraging the Intelligent Evidence Gathering for Intake Reports. The IEG does not enable all the sections of the wizard when it is first launched and hence restricts the user from navigation across multiple sections of the wizard. The IEG forces the user to select and enter details for a section (or mark as Not Applicable/No) before proceeding to the next.
The social workers would like more flexibility in navigating the IEG and be able to jump from one section to another without necessarily having to add details to a previous section.

Customer Name North Carolina - Dept of Health and Human Services
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  • Guest
    Reply
    |     Sep 25, 2017

    Hi,

    We have evaluated your request and have determined that it cannot be implemented at this time as it does not align with our current roadmap strategy and it is therefore not something that we plan to address in-product.

    Your request may be resubmitted for consideration after 12 months from the date of decline.

    Thank you for your interest in the Cúram product.
    Laura Sanghi, Cúram SPM Offering Management team
    You can find more information on the RFE process here.

  • Guest
    Reply
    |     Jul 17, 2017

    Hi,

    In order to evaluate your request, we require that you provide more information so that we can fully understand your requirements.

    1. Examples of the sections (perhaps some screen shots of the script the Intake worker sees to illustrate what the sections are, where they want to move ahead to, screen shot of that section)
    2. Why the customer wants to jump ahead to other areas before completing another?

    Thank you,
    Laura Sanghi, Cúram SPM Offering Management team

  • Guest
    Reply
    |     Mar 22, 2017

    Hi Gouri,

    In order to evaluate your request, we require that you provide more information so that we can fully understand your requirements.

    1) We are trying to understand what your starting point is for this. Please provide exact steps for the enhancement.
    2) Are these assessments out of the box or custom in reference to the RFE?
    3) What configurations for the IEG were done?

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team