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Status Delivered
Categories Structured Decision Making for Child Welfare
Created by Amber Ortman
Created on Oct 27, 2017

RELATED IDEAS

Ability to reassess/redo SDM assessments or allegations when the Reponse Priority is completed

See PMR number 70459999649. There was an APAR for this issue PO02115 . The APAR now states this issue will not be fixed so therefore we are moving forward with requesting this issue be addressed as an enhancement request.
In IBM Curam Child Welfare, when creating an Intake case using
Structured Decision Making (SDM) the current behavior is as
follows:

Once the Screening Assessment is completed, and at least one
allegation is added it is not possible to reassess the
Screening Assessment. However, the intake worker is able to
delete the allegations at which point they are allowed to
reassess the Screening Assessment. This provides a level of
flexibility in the event that incorrect allegations were added
and/or questions in the Screening Assessment were answered
incorrectly.

When the Intake worker 'finishes' a Response Priority
Assessment (RPA) and the status is updated to completed,
however; from that point onwards (even if the Intake has not
yet been submitted for approval), it is no longer possible to
reassess the RPA, delete allegations related to the RPA, or
reassess the Screening Assessment.

This same behavior exists if an Intake is submitted for
approval and subsequently returned by the supervisor for
re-work.

If a user makes an error on the sdm assessments prior to the Intake being approved/closed there is no option to reassess.

If a user makes an error on the allegation there is no option to edit or delete prior to the Intake being approved/closed.

Customer Name Saskatchewan - Ministry of Social Services
  • Attach files
  • Guest
    Reply
    |     Dec 13, 2018

    Hi Amber,

    We are happy to inform you that your enhancement request has been delivered in the new release of IBM Cúram Social Program Management, version 7.0.5.0.

    Your requirement to have the ability to reassess/redo SDM Response Priority Assessments has been implemented.

    We hope that this addition to the product will meet your requirements sufficiently.

    I will now close this ticket as delivered.

    Thank you for your interest in the Cúram product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     Oct 31, 2017

    Hi Amber,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Laura Sanghi, Cúram SPM Offering Management team

  • Amber Ortman
    Reply
    |     Oct 27, 2017

    Attachment (Description)

    Problem and Wor...
    Problem and Workaround Issue 0789.docx
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    Problem and Workaround Issue 0789.docx