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Status Not under consideration
Created by Guest
Created on Jul 21, 2016

New operation required on CitizenWorkspaceAccountManager

Customer needs to be able to retrieve an account by remote system identity. The following is suggested and has been approved by the customer.

interface CitizenWorkspaceAccountManager {public CitizenWorkspaceAccountInfo readActiveByRemoteSystem(final CWRemoteSystemIdentity remoteIdentity);}

The CWRemoteSystemIdentity interface is already present in Universal Access but needs to be exposed as part of the public API:
public interface CWRemoteSystemIdentity {public String getClientIDOnRemoteSystem(); public RemoteSystem getRemoteSystem() throws AppException;}

Customer Name New Zealand MSD
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  • Guest
    Reply
    |
    Oct 1, 2020

    Hi Anne,

    We have reviewed your enhancement suggestion.

    We do not intend to incorporate your request into our product as it does not align with our product strategy. We are therefore closing this request and do not plan to take any further action.

    The new IBM Cúram Universal Access provides a configurable citizen-facing application that enables agencies to offer a web self-service solution to their citizens. Introduced in Universal Access v7.0.3, you can choose to use the IBM Universal Access Responsive Web Application instead of the classic client application. The Universal Access Responsive Web Application uses modern technologies, such as React JavaScript, and the IBM Social Program Management Design System to enable citizens to better access services in a browser from desktop, tablet, and mobile devices.
    More information can be found here:
    https://www.ibm.com/support/knowledgecenter/SS8S5A_7.0.10/com.ibm.curam.universalaccess.doc/CitizenEngagement/ctr_CitizenEngagementApplication.html

    Thank you for taking the time to share your ideas with us. Although we cannot pursue all of the submitted suggestions, we are committed to involving our users in building our product roadmap and appreciate your ideas.

    Regards,
    Shane McFadden, SPM Offering Management team
    You can find more information on the request process here.

  • Guest
    Reply
    |
    Aug 5, 2016

    Hi,

    We acknowledge that this is a valid enhancement request. It will be considered for inclusion in a future release of the product. Thank you for your interest in the Cúram product.

    Thanks,
    Eloise O'Riordan, Cúram SPM Offering Management team