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Status Future consideration
Categories Child Welfare
Created by Guest
Created on Apr 20, 2018

RELATED IDEAS

Writer clicked on the investigation case and status/investigator section was hidden and further down in context panel

Issue: Writer simply clicked on the investigation case and the status/investigator section was hidden and further down in the context panel. See screen shots. Hitting refresh within CICIO did NOT resolve this issue. IE zoom set to 125%.

Steps to reproduce: Login as Joe.Hussein. Go to any investigation. Open the short cuts panel. Make sure your zoom is at 125%. Notice that the info in the context panel gets cut off and now requires a scroll to see it.

Additional info: Writer had colleague login as Joe Hussein on her computer and she had the same issue occur.

*These issues were observed by this writer when a) the shortcuts panel is open and b) the zoom is set to 125%. Writer had peers test on their computers to ensure some Windows 10 and/or IE setting was not the cause but they received the same issues.

When zoom is set at 125%, a scroll bar may appear in the context panel based on the user's monitor display size. See attachment 6898.

Please note this will also occur with 100% zoom if the browser's width is made sufficiently narrow.

Customer Name Alberta ACS - Alberta Children's Services
  • Attach files
  • Guest
    Reply
    |     Sep 17, 2018

    Hi Michael,

    We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development however the theme is aligned with our current multi-year strategy and will be considered for a future release.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     Jun 30, 2018

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Watson Health
    Product family - Cúram Social Program Management
    Product - Child Welfare
    Component - User Interface
    Source - Other

    For recording keeping, the previous attributes were:
    Brand - Watson Health
    Product family - Cúram Social Program Management
    Product - Social Program Management Platform
    Component - User Interface
    Source -

  • Guest
    Reply
    |     May 8, 2018

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Watson Health
    Product family - Cúram Social Program Management
    Product - Social Program Management Platform
    Component - User Interface
    Source - Other

    For recording keeping, the previous attributes were:
    Brand - Watson Health
    Product family - Cúram Social Program Management
    Product - Child Welfare
    Component - User Interface
    Source -

  • Guest
    Reply
    |     May 3, 2018

    Hi Michael,

    It is expected behaviour for a scroll bar to be necessary when zoom functionality is used.
    Can you please clarify what issue you have with the scroll bar exactly. Is it because the user has to use the vertical scrollbar to scroll down to see the status/investigator section instead of expecting to use the horizontal scroll bar to scroll to the right?

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |     May 3, 2018

    Yes, this is right.
    As per discussion at defect triage, scroll bars in the context panel have been addressed when the browser zoom is set to 100%. Other zoom settings need to be handled through this RFE.

  • Guest
    Reply
    |     Apr 23, 2018

    Hi Michael,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team