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Currently, when a service has been end dated and re added on a Provider the user will encounter an error message when submitting the Service Authorization. An error message is displayed when submitting a Service Authorization when a Provider has been selected. The issue is caused when the Provider Home has a end dated service.
We are requesting an enhancement that will allow the Service Authorization to be submitted with no error message if the service has been end dated or end dated/re added on the Provider.
Refer to Closed Case 10852999649 and 22743999649.
Customer Name | Saskatchewan - Ministry of Social Services |
Good afternoon,
Agreement reached in a meeting between Cúram and Linkin team on March 28th 2025, was to close out these lower priority ideas and instead the high priority ideas (top 1-6 ideas discussed) have been identified for consideration in future roadmap.
Although we will not be addressing this item in the near term, your suggestion will be available for future consideration. This request will be closed, and we will not be taking any further action.
Thank you for taking the time to share your ideas with us. Although we cannot pursue all the submitted suggestions, we are committed to involving our users in building our product roadmap and appreciate your ideas.
Regards,
Angela Brady, Cúram Product Management Team
Hi Amber,
We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development however the theme is aligned with our current multi-year strategy and will be considered for a future release.
IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.
IBM will update this request in the future.
Thank you for your interest in the Cúram product.
Shane McFadden, Cúram SPM Product Management team
Due to processing by IBM, this request was reassigned to have the following updated attributes:
Brand - Watson Health
Product family - Cúram Social Program Management
Product - Provider Management
Component - Functionality
Source - Other
For recording keeping, the previous attributes were:
Brand - Watson Health
Product family - Cúram Social Program Management
Product - Child Welfare
Component - Functionality
Source -
Hi Amber,
Thank you for your enhancement request.
We require some further analysis to determine whether or not this enhancement can be considered in a future release.
I will provide another response when our investigation is complete.
Thank you,
Shane McFadden, Cúram SPM Product Management team
Attachment (Use case)